Noor Suhaidah Sumardi

• Coordinate with departments to fulfil customer requirements and ensure timely deliveries. • Raised job orders, verified specifications, and prepared validation for customer approval. • Managed ERP system reporting, monthly billing, and invoice preparation. • Liaised with overseas clientele to coordinate timely shipments. • Organized events such as racial harmony and other company functions.

• Handled customer service hotline, coordinated fault reporting, and scheduled engineering services. • Raised purchase orders, quotations, and billing documents. • Managed claims processing and ensured accurate information dispatch to engineers.

• Managed courier department operations inclusive of payroll, leave, and SOP updates. • Improved workflow systems, conducted quality checks, and maintained clientele liaison. • Facilitate front desk operations inclusive of call handling and event planning.

• Prepared reports, meeting minutes and agenda inclusive of managing budgets and expenses. • Maintained inventory and coordinated off-site meetings. • Recorded invoices and ensured operational readiness.

• Process insurance applications, renewals and claims documentation. • Maintained compliance with insurance regulations and internal audits. • Prepared reports, managed filing systems and handled billing inclusive of invoices.

• Promoted banking products and consistently exceeding sales target.