Nono Li

Retail Manager @ Value Retail China

About

Interests lies in business sales and retail operations. Passion include traveling, gardening and beaches. also Yes, my pets! Growing up, I love dress ups parties and knew from then that a career in fashion is my calling. I'm a driven, self motivated individual and appreciate creativity and ideas. A motivated leader and cohesive team player can contribute in multi-cultural settings Career experience includes 14 amazing years in retail, with 8 years in regional, management roles. Not a desk-bound person, energetic to be on my feet and have the flexibility to travel for work. Looking out for opportunities in MNCs to contribute in, grow with and maximize my fullest potential Key Skillsets in Store Operations: Stores Window, Floor (Customer Service, Zoning & Product Replenishment, Fitting Room, Cashiering areas), Stock room, Lost Damage Control. Commercial Management： Merchandise Management, On Sale, New Arrivals and Inventory. Retail Action Plans to achieve sales targets, Drive stores sales figures by improving efficiency of marketing activities (e.g. in-store actions on Daily Sales, UPT, ATV, CR, New Shoppers Recruitment, OTO, Virtual Shopping, Incentives) Corporate Responsibility: Implement company short and long term goals to achieve win-win sales performance. Build, strengthen relationship with brands/tenants to drive sales action plans, service standards and operation efficiency. Strategize key sales promotional ideas.

Country

China

City

Jing'an District

Industry

Retail

Skill

Sales Management, Retail Sales, Customer Service, Retail Displays, Visual Merchandising, New Store Openings, In-store Marketing, Store Operations, Men's Fashion, Women's Fashion, Team Coordination, Multi-Store Operations, Sales Recruitment

Experience

Retail Manager

Value Retail China

2018-8 - Present · 8 yrs 2 mos

Shanghai City, China

Managing portfolio of brands (tenants) from designer womenswear, menswear, outdoor, jewellery, denim and luxury leather goods category etc. Educate brands (tenants) staff and support efficiently brands’ headquarters on the implementation of high-end customer services in compliance with the quality standards of a luxury retail experience including visual merchandising of window and in-store displays, stock management, customer service, and selling practices, promotional plans, store management and housekeeping. Coordinate village marketing programs, retail activities and daily manage the tenants’ staff to achieve optimum inventory levels and merchandise selection at all times. Develop excellent relationships and implement accurate action plans with existing brands (tenants) that are conducive to maximizing sales and business opportunities within the Village Maintain and develop personal knowledge and expertise on retail operations, luxury market trends and consumers’ shopping behaviors to provide guidance to store managers and enhance sales potential. Be responsible for accurate and timely management information, with supporting analysis (retail KPI’s) Strong experience in Luxury Retail from front customer service to back end operational roles.

Retail Manager - China

TOUS Jewelry

2017-9 - 2018-8 · 1 yr

Shanghai City, China

Managing 24 stores in China Region (Corporate, Franchise and Travel Retail) - Responsible to lead store teams to maximize retail profits, Cost control, VM store image, Excellent commercial skills, Brand competitive edge, Supporting HR functions with employees hiring and evaluations. Managing China retail teams operational stability. Working closely with Product, Marketing, Training, Logistics, VM, Expansion and HQ. Strong partnerships with Landlords, Vendors. Strong experience in stores setups, New store Openings and Store Takeovers. Front and Back office skills. Frequent Travel 75% for store visits in China

Regional Retail Manager - East China

Guess?, LLC.

2016-5 - 2017-9 · 1 yr 5 mos

Shanghai City, China

Managing 23 stores in East China - Leading teams to maximize retail profits, store operations focusing on excellent customer service, High in detail image coordination, Excellent commercial skills, Collaborating new ideas for upcoming collections, Maintaining brand competitive edge, Promoting regional brand growth, Supporting HR functions with employees hiring and evaluations and Managing teams operational stability. Front and back office skills. New Setups Frequent Travel 75% for regional store visits in East China

District Manager (DT) - Flagship and Central China

Inditex

2013-10 - 2016-5 · 2 yrs 8 mos

Shanghai City, China

Internal promotions within Inditex. Managing 10 stores including Flagship in Shanghai and in Central China and Jiangsu - Leading teams to maximize retail profits, Store operations focusing on Excellent customer service, High in detail image coordination, Excellent commercial skills, Collaborating new ideas for upcoming collections, Maintaining brand competitive edge, Promoting regional brand growth, Supporting HR functions with employees hiring and evaluations, Team structure and Managing teams operational stability. Frequent Travel 50% for store visits within Central China and Jiangsu