nolan sweeney

social media representative

About

Recent graduate from The University of Wisconsin Whitewater with a major in Marketing. I'm looking to begin my career and establish myself in the marketing field. I was involved in the American Marketing Association on campus and recently took a directorship with AMA planning this years regional conference.

Country

united states

City

whitewater

Industry

retail

Skill

microsoft office, customer service, microsoft excel, management, microsoft word, leadership, powerpoint, sales, strategic planning, project management, social networking, negotiation, public speaking, social media, inventory management, research, time management, teamwork

Experience

marketing intern

zuern building products

2017-6 - 2017-9 · 4 mos

Manage merchant participation, communications, and execution at a variety of onsite property events including web updates, social media campaign, day-of event management and post-event feedback. - Develop social media strategies across various platforms, including Facebook, Instagram and Twitter. Maintain the social media calendar and create social promotions for properties. - Research and brainstorm new marketing initiatives for properties, including community outreach, charitable partnerships and advertising opportunities.

merchandiser

survey.com

2016-1 - 2016-3 · 3 mos

* Stocking, facing, and rotating products * Setting up end caps, promotional fixtures, and point-of-sale displays * Fixing stickers and instantly redeemable coupons to your items * Retail Audits * Reduce out-of-stocks and increase distribution

social media representative

kohl's department stores

2018-2 - Present · 8 yrs 8 mos

Research Customer Issues with Appropriate Departments Partner with legal team and risk mitigation to perform research related to litigation threats and situations that could lead to legal risk for Kohl's. Research issues through other departments such as Credit marketing, public relations, fraud, and systems. Issue Resolution and Follow-Up Resolve escalated customer complaints posted on social media sites such as Facebook and Twitter. Provide reimbursements to customer through gift cards, credit adjustments, price adjustments and refund check as appropriate.