nolan bristow

*  Lead and oversee the development and growth of profitable new business and maintain effectiveness of current business processes. *  Implement policies, procedures, and programs that will assure well managed and well maintained buildings, placing maximum emphasis on positive responses to the concerns and needs of the customers, safety, and quality control programs. *  Liaise with the department heads and senior leaders on the implementation of the company’s strategic and operational plans. *  Implement the day to day operational management of all aspects of the department as well as Weigand-Omega Management policies and procedures. *  Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the properties. *  Oversee the selection of contract services and operate the portfolio of properties within the financial guidelines of each approved budget. *  Analyze the market and ensure the companies direction is in line with and exceeds the value of our competition.

*  Oversee the day to day operations of the hotel. *  Work closely with the General Manager to follow budget and boost revenue. *  Oversee the entire food and beverage department. *  Completed Operational Excellence training, the 12 week Marriott manager training course. *  Completed and presented any disciplinary action, review, or coaching with all hotel associates. *  Helped oversee two renovation projects that included a complete renovation of the public space and guest rooms. The second instilled a new food and beverage concept as an amenity for hotel guests. *  Worked with the sales team to maximize profits by ensuring hotel functions ran correctly and guest satisfaction was high. *  Handled accounts receivable and accounts payable for the hotel.

 Followed budget and controlled food and beverage costs.  Ordered all food and beverage supplies for hotel operation.  Complied with Marriott Standards to ensure food safety and consistency.  Complied with City of Wichita Health code and ensuring food safety.

*  Manage current service accounts by visiting customers and building relationships around trust and loyalty. *  Exceed sales goals by utilizing company tools for service and repair growth. *  Develop capital plans to help customers budget for short and long term building needs. *  Prepare job proposals by estimating labor and other job costs through surveying sites and * utilizing company software programs. *  Receive and respond to written and oral questions related to quoted contracts as well as follow up with customers on all proposals. *  Monitor current service contracts by visiting job sites and customers, ensuring customer satisfaction. *  Assist in accounts receivable collection efforts to ensure prompt payment from customers. *  Work closely with Operations Department to ensure customer's needs and deadlines are being met.