Noel Tan Chuin Ming

Pre-Production • Cross-collaborated with engineers, trainers, and other cross-functional teams to align on filming goals and technical accuracy. • Prepared detailed scripts and process flow documentation, ensuring each step was clearly outlined and nothing was overlooked. Production • Coordinated with production shift leaders and supervisors to schedule filming sessions without disrupting daily operations. • Worked closely with operators and on-site personnel to achieve the best filming outcomes while maintaining efficiency and safety. Post-Production • Edited video footage and generated AI-assisted voice-overs to enhance training material quality. • Partnered with engineers and trainers for video review, approval, and technical validation. • Implemented revisions and improvements based on feedback from cross-functional stakeholders to ensure final content accuracy and clarity.

- Generate purchase orders based on details provided by the sales department. - Created and processed delivery orders to ensure the timely shipment of items. - Coordinated with internal teams to track and fulfil clients' orders accurately.

• Oversaw end-to-end daily business operations, ensuring smooth and efficient execution across all departments. • Managed and monitored inventory levels to maintain optimal stock availability and support uninterrupted business activities. • Cross-collaborated with internal cross-functional teams to align on business objectives and drive collective success. • Delivered excellent customer service, addressing customer needs promptly and maintaining a high standard of professionalism. • Handled escalations and complaints with tact and efficiency, contributing to improved customer satisfaction and retention. • Trained and mentored new front-of-house staff, ensuring consistency in service quality and operational standards.