Nick Thomas

I work with B2B tech companies to identify and remove constraints in their Go-To-Market engine, focusing on diagnosing inefficiencies, advising on tech stack selection, and driving RevOps alignment to accelerate revenue growth. Whether acting as a strategic advisor or hands-on partner, I help companies unlock scalable, operationally sound growth.

When was the last time that you asked your friends, family, colleagues, staff, partner and other loved ones, how is your mental health? Our Mental Health Nonprofit was founded when a friend and I were checking in on one another to see how we were doing and he asked me, "what about your mental health?". After that, we began to realize how important that question was and still check in on a daily basis. We believe that everyone should have access to help. Our mission is to partner with professionals to get people access to therapy and other support services at low to no cost.

Building an "All-star" team of RevOps wizards to help transform GTM chaos into scalable, repeatable ARR through technical solutions and change management best practices. Reach out if you're interested in partnering!

• Led revenue operations for Pavilion Payments, optimizing all aspects of the GTM process. • Collaborated with the Executive team to drive revenue growth and streamline operations. • Implemented data-driven strategies to enhance customer experience and increase profitability.

My primary focus is breaking down silos, creating organizational data structure and operational efficiency between our Sales / Marketing / Training / Delivery Team operations. In tandem, I help IT monitor our technology stack usage and optimize accordingly to align with our delivery model.

I worked with leading SaaS companies and other high-growth organizations to diagnose their current revenue model and worked with my team to develop updated Go-To-Market strategies and process that aligns with their growth expectations. We do this through revenue modeling, diagnosing & recommending adjustments to the current process, systems, teaming, training & enablement and skillset. - Conducted comprehensive Go-To-Market (GTM) diagnostics and analytics, providing insights to optimize client strategies and operations. - Performed in-depth technology audits, providing clients with informed guidance on technology choices and their implications on business performance. - Created Customer Success, Account Management, and Sales playbooks, crafting step-by-step guides to enhance team efficiency and effectiveness. - Working to build Client Health Scores to be implemented based on business priorities and product usage data. - Guided clients through technology implementation processes, ensuring seamless integration and maximized utility of tech resources. - Collaborated closely with our training team, ensuring consistent messaging and learning based on playbook insights, enhancing team alignment and performance. Specialties include: Data hygiene & management, CRM alignment & optimization, Customer Success specific tools (Gainsight, Catalyst, ClientSuccess, Totango, etc), Health Scores, Customer Lifecycle Playbooks and many more. Reach out with any questions or if you'd want to discuss further!