Nitish Ramchurn
National Product Manager @ Wesco Anixter Security Branches Australia
About
To achieve career advancement within any high technology-based industry by utilising my exceptional experiences and knowledge. Equipped with strong communication and problem-solving skills. Enhancing both my current technical and non-technical skills set as an IT professional to be able to perform effectively in senior roles and to continuously expand my knowledge to keep up with the constantly changing nature of technology and also for self-satisfaction. Working in the security industry for nearly the past 5 years, I started in a Technical Support role, gradually worked my way up to my current position as a Product Specialist. My role is very multifaceted, and I have successfully managed the introduction of a range of products in the Australian security market. I also manage a range of IT products, including servers and networking equipment. Liaising with local or international suppliers to source and support products. With my strong analytical and problem-solving skills and my professional experience as a Telecommunications Technician and a Surveillance System Product Specialist, I can play an important role, bothh working supportively as part of a team or independently.
Australia
Epping
Information Technology & Services
Telecommunications, Fiber Optics, DSL, IP, LAN-WAN, VoIP, Network Design, Switches, CCNA, WAN, Cisco Technologies, TCP/IP, Network Architecture, Cisco IOS, Troubleshooting, VPN, Network Administration, Software Installation, Networking, Firewalls
Experience
National Product Manager
Wesco Anixter Security Branches Australia
Melbourne, Victoria, Australia
Product Manager - CCTV
Central Security Distribution
Tullamarine
Product Specialist
Wesco Anixter Security Branches Australia
Tullamarine
• Started in a Surveillance System Support Technician role • Promoted to Product Specialist role after a year half. • Provide technical support to security installers via phone • Process RMA and local repairs • Support Hikvision, Avigilon, Mobotix, ExacqVision, Axxon Next/Intellect, Milestone, Ubiquiti, etc.. • Manage the entire Hikvision and IT product portfolio • Manage product testing, review, introduction and support • Deliver sales and technical training • Develop Reporting skill • Assist Enterprise sales team with complex CCTV system design • Pre and Post-sale support for enterprise customer – help team to win project • Demonstrate an understanding stock forecasting • Provide assistant in managing product transition and cannibalisation • Maintain a professional relationship with local and international suppliers/manufacturers Display excellent time management skills and attention to detail
Volunteer Web Administrator
South Eastern Centre for Sustainability (SECS)
help with the maintenance of their website on a regular basis. Check Website at this address - http://www.secs.asn.au
Telecommunications Technician
Emtel
Mauritius
• Work closely with other kitchen staff in ingredient preparation and handling food in accordance to OH&S procedures and policies • Responsible providing a clean and pleasant environment to customers on a daily basis • Ensure efficient and effective service during peak and non-peak hours • Responsible for routine store maintenance and cleaning • Ability to work as part of a team or autonomously as required • Display excellent time management skills and attention to detail
Telecommunications Techinician Internship
Mauritius Telecom
Mauritius
• Prepare and install Wireless Mesh Access Points • Perform configuration of Nortel Wireless Mesh Controller, VoIP, Cisco Router and PABX • Test VoIP on Wireless Mesh and other equipment • Place telecommunications equipment orders and ensuring timely delivery to customers • Provide hands-on assistance and troubleshooting for all phone equipment failures and service issues for customers • Provide support and technical expertise on usage of phone equipment and the voice mail system • Document implementation of each project accurately according to company procedures • Coordinate with other technical staff to ensure successful implementation and testing
Education
Box Hill Institute
Computer Systems Networking
Box Hill Institute
Information Technology (Networking)
Box Hill Institute
Information Technology (Systems Administration)
Nitish Ramchurn's Contact Information
Phone
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