Nitesh Verma

Facilitated grooming sessions with product owners and development managers to build comprehensive product and sprint backlogs. Organized and managed PI planning events, ensuring seamless iteration planning and execution. Leveraged JIRA, Azure DevOps, and Confluence to create metrics and dashboards for tracking progress. Bridged communication between stakeholders and teams to enhance alignment and maximize value delivery.

Led high-priority projects to on-time delivery, achieving 100% SLA compliance and zero missed milestones over 6 months Led collaboration with Implementation Partners and IT teams to deliver SAP PLM enhancements, improving process efficiency by 20% Planned and facilitated Scrum ceremonies and forums, aligning stakeholders to improve sprint commitment reliability by 15% and streamline delivery governance Directed Oracle-to-SAP PLM migration, delivering a scalable SAP Fiori compliance tool and completing data transformation 6 months early

Managed hybrid delivery models blending Agile and traditional methods, ensuring 100% on-time project delivery while improving team adaptability Partnered with cross-functional stakeholders to define objectives, scope, and deliverables, reducing scope creep by 20% and boosting customer satisfaction Developed and tracked project plans with milestones and dependencies, achieving 95% adherence and improving forecasting accuracy for leadership Implemented structured risk management to resolve issues early, cutting unplanned delays by 30% while maintaining budget and quality standards

Drove the adoption of agile methodologies, enhancing team understanding and implementation. Provided continuous coaching on agile principles, fostering a self-organizing team environment. Facilitated key agile events, ensuring effective collaboration and transparency in processes.

Oversaw daily project operations, achieving 98% on-time task completion and improving team productivity by 15% in two quarters Optimized resource allocation to meet evolving demands, reducing idle time by 12% and keeping project costs within 3% of plan Maintained accurate project documentation and reports, improving stakeholder visibility and reducing follow-up queries by 20%

Facilitating, Coaching & Mentoring Team to achieve the goal. Coaching team to be self organized & cross functional & self motivated, helping team in removing any blockers or impediments, daily standup meeting, planning & facilitating refining the backlogs. Scrum Certification ID - 001117448

Professional with 8 years of extensive experience in the ITES industry. Aspiring a challenging position, to ensure the timely delivery of tasks and grow in sync with the organization Experience: Seasoned and exemplary professional, with more than 8 years of experience, in defining concurrent business strategies and translating them into high-impact implementation, operations and results. Extensive cross-functional leadership experience across all core business functions with prominence on ITES and Healthcare Industry. Deft in implementing process improvement initiatives, ensuring process and quality compliance. Competency: Expertise in Transition Management and Team Management Operations. Skilled in ensuring adherence to SLA/KPI’s within the company’s policies. Experience in acting as a facilitator to bridge the gap between operations and client to ensure smooth functioning of operations. Expertise: A SME (Subject Matter Expert) in Order to Cash with excellent command over SAP. Proficient in managing escalations and providing support to issues related to new processes. Intuit ability to guide and train new joiners for Cash Applications & Credit Services. Certifications: A Certified IFRS (International Finance & Reporting Standard) Professional. Attended and completed Lean – 3 STAR (Trained, Tested and Certified) training. Global Exposure: Interacting with clients of United Kingdom & Europe. Been to several parts of Europe for ensuring successful transitions, while working at Genpact.

financial Analyst

O2C Cash Applications