Nishit N Mehta

Nishit N Mehta

Senior Manager - CRM @ Brigade Group

About

Experienced Customer Relations Manager - Operations with a demonstrated history of working in the Real Estate & Hospitality industry. Skilled in Records Management, MIS reporting and Back end operations. Worked in Hospitality extensively with expertise in customer service. Strong Operations professional with a Bachelors Degree in Culinary Arts (Hotel Management) and Master's of Business Administration from Liverpool Business School, Liverpool, United Kingdom

Country

India

City

Hyderabad

Industry

Real Estate

Skill

Customer Relationship Management (CRM), Executive Management, Microsoft Office, Sales Management, Records Management, Marketing Management, Front Office, Competitive Analysis, Pre-opening, Revenue Analysis, Hospitality Management, Account Management, Business Strategy, Tourism, Market Analysis, Strategy, Customer Satisfaction, Business Development, Real Estate, Marketing Strategy

Experience

Brigade Group

Senior Manager - CRM

Brigade Group

LinkedIn
2025-4 - Present · 1 yr 5 mos

Hyderabad, Telangana, India

Brigade Group

Manager - CRM

Brigade Group

LinkedIn
2023-12 - 2025-3 · 1 yr 4 mos

Hyderabad, Telangana, India

• Taking care of End-to-End process for one High-End project from Agreement to Registration • Brigade earlier worked on a Vertical based Process. I primarily coordinated for Registration of sold flats. • Support the Collection team for local collection and coordination for non-responding customers. • Meet Walk In customers for general queries and TDS/Stamp Duty payments, Cheque collection. • Liaising with the banks for disbursements therefore completing collections and registration on time. • Charging Delay Payment Interest and reworking on any discrepancy due to delay from our end.

Aparna Constructions & Estates

Manager - CRM

Aparna Constructions & Estates

LinkedIn
2023-4 - 2023-11 · 8 mos

Hyderabad, Telangana, India

Aparna Constructions & Estates

Deputy Manager - Sales Administration

Aparna Constructions & Estates

LinkedIn
2019-12 - 2023-3 · 3 yrs 4 mos

Hyderabad, Telangana

• Currently handling two projects with an average collection achievement of 97% • Timely execution of Agreements of Sale and Sale Deed within turnaround time. • Maintaining a higher customer satisfaction with on time resolutions to emails and queries. • Promoting upgrades and referrals to up sell. • Liaisoning with the banks for timely disbursements therefore completing collections on time.

Shapoorji Pallonji Real Estate

Deputy Manager - Customer Service

Shapoorji Pallonji Real Estate

LinkedIn
2017-9 - 2019-12 · 2 yrs 4 mos

Mumbai Area, India

• Collections from the customers as per the collection target • Preparing Agreement for Sale, NOC, ROC and related documents • To ensure adequate support to customers for assistance in bank loans, registration of property • Liaison with the banks for home loan approvals, disbursements, etc.

Vatika Business Centre

Center Head - Operations

Vatika Business Centre

LinkedIn
2015-4 - 2017-8 · 2 yrs 5 mos

Hyderabad Area, India

• Managing Vendors, Maintenance of centre, Inventory, Housekeeping and Business Support Services. • Managed Clients from a servicing point of view ensuring their queries are taken care off well. • Handling web based queries, walk in queries, sending proposals.

Panoramic Universal Limited

Assistant Operations Manager

Panoramic Universal Limited

LinkedIn
2013-12 - 2015-3 · 1 yr 4 mos

Hyderabad, Telangana

• Preparing itineraries for packages as per client’s need – Domestic & International • Working for Hyderabad and Bangalore regional operations division based in Hyderabad.

MakeMyTrip

Account Manager - Hotel Operations

MakeMyTrip

LinkedIn
2012-9 - 2013-11 · 1 yr 3 mos

Hyderabad

• Mainly responsible for signing contracts with new hotels pan AP. • Capture the market by producing business plans to achieve revenue goals.

The Park Hotels

Front Office & Revenue Executive

The Park Hotels

LinkedIn
2010-4 - 2012-9 · 2 yrs 6 mos

Hyderabad, Telangana

• Preparing regular MIS reports for the management for strategic review and future planning • Evolving market segmentation & penetration strategies, achieving targets.

The Lalit Suri Hospitality Group

Management Trainee

The Lalit Suri Hospitality Group

LinkedIn
2008-7 - 2010-3 · 1 yr 9 mos

New Delhi, Delhi

• Trained in front office as a Supervisor in Goa • Worked as a Front Office Executive in Delhi

Education

Liverpool John Moores University

Liverpool John Moores University

LinkedIn

Marketing

2020 - 2022 · 2 yrs
Institute of Management Technology, Ghaziabad

Institute of Management Technology, Ghaziabad

LinkedIn

Business Administration and Management, General

2020-5 - 2021-3 · 11 mos

Nishit N Mehta's Contact Information

Email

******@***.com

Phone

(**) *** ****

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