Nisha Maisarah

Schedule interviews across multiple time zones for candidates, hiring managers, and interview panels. Ensure a smooth and professional experience for candidates throughout the hiring process. Manage communication between candidates and internal stakeholders. Use tools like LinkedIn, Indeed and applicant tracking systems (ATS) to identify potential candidates. Build and maintain talent pipelines for hard-to-fill or recurring roles. Engage passive candidates via email, InMail, and other outreach strategies. Collaborate with recruiters to understand job requirements and sourcing strategies. Track and update recruitment metrics including time-to-fill, source-of-hire, candidate funnel conversion, etc. Create weekly/monthly dashboards and reports to support talent acquisition decisions. Identify trends in recruitment performance and provide data-driven insights. Maintain data integrity within the ATS and HRIS platforms. Support recruiter and hiring manager training on systems and reporting tools. Assist in documentation and improvement of recruitment processes.

Managed complex scheduling across four major time zones-Asia and North America (PST, CST, EST)-with precision, speed, and adaptability. • Maintained Service Level Agreements (SLAs) and consistently met key performance indicators (KP|s) for response time, scheduling accuracy, and stakeholder satisfaction. •Collaborated closely with hiring teams to understand their recruitment needs and ensure alignment between interview processes and role requirements. •Partnered with Talent Acquisition teams to streamline workflows, improve time-to-hire, and elevate the overall candidate experience. • Acted as the central liaison between recruiters, hiring managers, stakeholders, and candidates, ensuring clear and timely communication. •Coordinated the hiring of professionals

- Building and maintaining strong relationships with key accounts related to the Troopers App. - To ensure high levels of customer satisfaction and retention. - Act as a trusted advisor to key accounts, offering strategic guidance and insights to help them optimize their usage of the Troopers App and achieve their business objectives. - To conduct regular account reviews with key accounts to assess their performance, gather feedback, and identify opportunities for improvement. - To collaborate closely with cross-functional teams, such as sales, product development, and marketing. - To identify opportunities to expand business with key accounts, including upselling additional features or services. - To stay informed about industry trends, emerging technologies, and competitive offerings in the industry.

During my internship i have gained knowledge in - Functional & technical skills - Using rigorous logic and method to solve problems - Cleaning up data on Microsoft Excel