Nisansala Perera

Leading talent management for 130+ executive-level employees across Sales, Operations, Corporate and Creative functions at Phoenix Industries, one of Sri Lanka’s leading conglomerates. • Owned end-to-end performance management cycle aligned to business objectives, covering goal setting, mid-year reviews, and calibration. • Achieved 30-day time-to-hire, 97% offer acceptance rate, and 80% quality of hire through enhanced sourcing and employer branding strategy. 80% quality of Hire & 90% Satisfaction rate on onboarding experience. • Delivered employee engagement score of 98% through targeted engagement and talent development initiatives. • Spearheaded internal communications for the company’s LRP transformation programme, including the “Change the Game” campaign rollout.

Led the entire HR function as the sole HR professional for Advania Sri Lanka, scaling the organisation from headcount and building all people processes, policies, and frameworks from the ground up to support a growing technology business. Talent Acquisition & Employer Branding • Managed 360 recruitment for tech roles using LinkedIn Recruiter and headhunter networks, in coordination with offshore management teams in Norway. • Introduced the employee referral programme, achieving strong adoption with multiple rewarded hires. • Streamlined recruitment processes to eliminate bottlenecks, improving efficiency and candidate experience. • Led end-to-end employer branding strategy including EVP communication, social media presence, campus activations. Talent Development • Managed the L&D budget across competing business priorities, ensuring training investment was aligned with development needs. • Spearheaded Microsoft Learning campaigns across the organisation, maintaining skill profiles, learning dashboards, and progress reporting for management. • Introduced personal development programmes by partnering with local trainers to design and deliver sessions covering leadership, functional skills, and professional growth. Performance Management • Introduced the performance management framework from scratch, overseeing the full cycle. Employee Engagement & Wellbeing • Initiated quarterly employee engagement surveys, providing management with insights on satisfaction, culture fit. • Designed and led virtual and in-person engagement activities, cultural celebrations, and wellness initiatives to foster an inclusive workplace. • Managed corporate medical schemes, insurance, employee welfare programmes. HR Operations & Administration • Served as process lead for procurement, visa processing, asset management, and access management. Handled all employee documentation requests.

Talent Acquisition & Employer Branding •Managed end-to-end recruitment processes through BAT’s global careers portal via SuccessFactors and worked closely with headhunters to source high-potential talent across functions. •Served as the HR lead for onboarding, referral checks, and the JML lifecycle process, ensuring compliance with internal SLAs. •Maintained and reported weekly recruitment data using Power BI, coordinating directly with GBS HR teams based in Malaysia. •Spearheaded recruitment communications, drafted internal job announcements, and managed interview scheduling and candidate experience logistics. •Acted as BAT Sri Lanka’s single point of contact for the Fast Track 15 Summer Internship Programme, collaborating with John Keells Holdings and Commercial Bank to promote early talent engagement. •Supported employer branding efforts through university engagement and HR-led career campaigns, ensuring alignment with the global EVP. Learning & Development •Coordinated the full cycle of learning programs from needs assessment to post-training evaluation in collaboration with HRBPs and managers. •Worked with BAT global training facilitators and regional L&D teams to ensure localized execution of leadership and functional development programs. •Oversaw training logistics, negotiated with external vendors, and managed learning budgets across the L&D portfolio. •Maintained training records in SAP SuccessFactors and promoted internal learning culture through LinkedIn Learning (formerly Lynda.com). •Ensured reporting accuracy to above-market learning teams and actively supported the annual learning plan. HR Operations & Executive Support •Liaised with procurement for HR vendor creation and contract management in line with company policy. •Supported visa processing for local and inbound HR personnel. •Provided high-level administrative support to the Director of HR, including calendar management, executive communication, and confidential documentation handling.

- Assist with coordinating Interviews and Assessment Centers. - Maintain proper documents and records with regards to recruitments. - Coordinate with Training Institutes.

•Supported end-to-end coordination of in-house and external training programs; maintained training records and prepared reports for HR reviews. •Facilitated onboarding and induction sessions; conducted initial screenings and aptitude testing for various role levels. •Handled recruitment, training, and rewards-related transactions using Oracle ERP; managed payments and vendor processes in line with procurement policy. •Contributed to the execution of internal engagement initiatives such as “This is Fonterra” Awards, MySay 2016 Survey, and Fonterra Product Manual development.

-Talent planning for each quarter. -Identified and achieved the talent management KPIs -Conducted mass recruitment Programme ( Promotions, Info sessions, Induction Programmes, Functional induction session) -Identified the talent needs of members and organized training sessions. -Organized Leadership Development Seminar in 2015 (University of Kelaniya) -Lead the organizing committees for organize university level events. -Prepared reports for quarter reviews and newsletters. -Managed nearly 80 members in different functions. -Organized and conduct the weekly meetings.

- Coordinate Promotion Campaigns. - Social Media Awareness Programmes - Managing Exchange Participants with relevant project coordinators from other countries. - Assist Exchange Participants with VISA process.