Nirav Dave (MBA, M.Sc.)

- Engage 260 Health care professionals, MOAs and clinic managers through a consultative service approach to identify clinical and business needs, aligning Shoppers Drug Mart (SDM)’s solutions to support both patient care and practice growth. - Influence patient overflow managing habits by educating healthcare professionals on the service benefits of SDM and driving preference. - Built and executed a strategic territory plan using data analytics, CRM tools, and sales reports to identify opportunities, prioritize accounts, and drive sales performance. - Maximized territory coverage and revenue by developing an efficient call schedule targeting high-potential customers. (14 one to one interactions per day) - Cultivated strong provider relationships through timely follow-ups, quick resolution of inquiries, and consistent communication, enhancing overall customer satisfaction. - Leveraged data-driven insights to tailor messaging and engagement strategies, providing a personalized experience for each customer interaction. - Partnered with internal teams to plan and execute regional events, educational programs, and conferences, ensuring strong customer participation and alignment with business goals. - Took local initiatives of customer profiling and executed same initiative in CRM tool in other regions too.

- Managed prescription orders in accordance with pharmacy SOPs, including data entry and refill processing. - Assisted pharmacist in coordinating call backs and prescription preparation to company standards. - Efficiently counted, measured, packaged, and labeled prescriptions, ensuring accuracy and compliance. - Accurately filed completed documentation as per Pharmacy Standards of Practice.

-Developed and executed strategic sales and marketing plans, resulting in a 17% increase in regional sales revenue over 12 months. -Expanded retail distribution network by onboarding 50+ new accounts, including national grocery chains and independent retailers. -Launched and managed targeted digital campaigns, growing online engagement and contributing to a 15% lift in e-commerce sales. -Organized and led over 25 in-store promotions and trade events, directly increasing product visibility and generating a 20% spike in trial purchases. -Conducted in-depth market analysis to identify key trends and consumer behavior, supporting the successful launch of 3 new beverage SKUs. -Negotiated pricing and promotional deals with major clients, achieving a 12% margin improvement while maintaining long-term partnerships. -Collaborated with cross-functional teams to align marketing efforts with product development, resulting in improved market fit and customer satisfaction. -Prepared and presented monthly sales reports and forecasts to senior leadership, enabling data-driven decisions and improved sales strategy.

-Developed comprehensive strategic and operational plans in alignment with company objectives, ensuring cross-functional collaboration and buy-in. -Utilized data-driven insights to conduct thorough market analysis, identify emerging trends, and capitalize on growth opportunities. -Fostered strong relationships with key stakeholders and industry partners to enhance business development and partnership opportunities. -Oversee budget allocation and resource utilization, optimizing ROI and maximizing cost efficiencies. -Provided leadership and mentorship to team members, fostering a collaborative and high- performance work culture.

-Directed a team of 15 sales executives and 2 first-line managers, providing strategic guidance and performance coaching to achieve ambitious sales targets. -Implemented territory management strategies to optimize coverage, prioritize opportunities, and maximize sales effectiveness. -Conducted regular performance evaluations and provided actionable feedback to drive continuous improvement and professional development. -Identified market gaps and opportunities, leading to the successful launch of new product divisions and expansion into untapped markets. -Established strong relationships with key opinion leaders and healthcare professionals, driving advocacy and adoption of company products. - Achieved 120% sales target in Q3 in 2019.

- Joined as Medical Business Associate (Medical sales representative) in May 2014 and promoted to Area Business Manager (Territory Manager) in June 2017. - Handled different therapy portfolio like Diabetes, Primary care, Dermatology and worked with specialist including physicians, Diabetologists, Endocrinologists, Gynes, Dermatologists, Orthopedic surgeons. - Promoted and executed marketing strategies for speciality products like Supacef, Ceftum(Cefuroxime axetile), Augmentin (Amoxy-clav), Calpol (Paracetamol), Cpbadex CZS (multi vitamin), Eltroxin (L-thyroxine), CCM (calcium supplement), Cutivate (Fluticasone propionate), Bactroban, Betnovate (Betamethasone valerate), - Drive sales of GSK’s products and services across assigned geographic regions of South and West zone of India, consistently achieving or exceeding sales targets. Achieved 120% of the sales target in Q3 2019 and increased regional sales by 21% year-over-year. - Developed and sustain long-term relationships with key stakeholders, including distributors and healthcare professionals. Built and maintained partnerships that resulted in a 27% increase in customer retention and a 15% growth in repeat business, directly contributing to a $2M increase in annual revenue. - Conducted comprehensive market research to monitor trends and competitor activities. Utilized findings to implement strategies. - Developed and executed market development plans and strategies, resulting in a 25% increase in territory coverage and a 30% growth in sales within the first year of implementation. Adapted plans to changing conditions, ensuring a 40% improvement in overall sales performance. - Executed launching strategy for new product-Biopatch (protective disk with chlorhexidine gluconate) and incorporated in hospital protocol, resulted in achievement of 120% sales target in Q3 2019. - Handled 8 corporate and government hospitals and community centers.

Completed Masters in Microbiology and successfully executed project work at M.S. University, Vadodara, Gujrat, India