Nina Živković
Manager of Success @ Gorgias
About
Manager of Success with deep experience in e-commerce and SaaS. Built churn and onboarding systems that retained $2m+ in revenue while scaling impact across Commercial and Enterprise segments. I build teams that grow, with strong systems, transparent coaching, and a customer-first mindset.
Serbia
Belgrade
Information Technology & Services
Teamwork, Zapier, Team Leadership, Communication, Alternative Solutions, SQL, Webflow, Research Skills, Analytical Skills, Project Management
Experience
Manager of Success
Gorgias
Belgrade
Leading the Product Specialist team at Gorgias, focused on scaling onboarding and churn mitigation across high-growth e-commerce merchants. Built structured programs that retained a quarter million in revenue and drove 94% logo retention through strategic AI and automation adoption. Known for combining strong execution with emotional intelligence, and for building repeatable systems that enable team growth and sustainable impact.
Ecommerce Manager
Globalkom
Junior Branch Manager
Lumans Team
Belgrade, Serbia
Education
University of Belgrade
English Language and Literature/Letters
Nina Živković's Contact Information
Phone
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