nina nanta

Response to provide high quality of service and guest satisfactions in upscale service level. Develops specific goals and plans to prioritize, organize, and accomplish team work. Ensure the smooth operation in between the rooms division sections in hand and with the other hotel department in the other hand.

Responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. The FOM usually works a regularly scheduled front desk shift and must be available to work any shift as needed. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities.

Guest Services Manager respond involve managing the overall direction and operations in front office department. Develop specific goals, policies and strategies for your department which shall be implemented through correct planning, organizing and training, while also ensuring that high standards, quality and maximum profitability is aimed.

To manage front of the house operations of the hotel ensuring that the highest standard of service and the best possible guest experience is maintained. Be responsible of establishing and maintaining professional relationship with hotel guest.

Respond for advertising sales and development for online media. Dealing & present with high level clients like Hotels, advertising agency, spa, travel agents etc. Planning for sales strategically and promote the product. Keep relate with priority client by with self motivate and mind.