nina goodall

business owner

About

Tree hugging hippy and mum of two.

Country

united kingdom

City

wickham

Industry

textiles

Skill

system administration, training, management, itil, six sigma, coaching, sales, business process improvement, business development, project planning, marketing, it service management, change management, business analysis, project management, team leadership, business process, customer service, sewing

Experience

business owner

ngozi sews

2015-8 - Present · 11 yrs 2 mos

business owner

ngozi eco textiles

2016-5 - Present · 10 yrs 5 mos

business development manager

wiltshire & swindon activity & sports partnership

2008-6 - 2013-6 · 5 yrs 1 mo

Development, implementation & review of effective business processes in a challenging local authority environment. Project management of county-wide sports and health projects, incorporating financial planning and the building of effective working partnerships. IT support services, strategic planning, company finances, bid writing, creation and implementation of the social marketing plan. Management of the evolution of business from local authority department to private limited company status.

customer support manager

adlib information systems

2007-5 - 2008-6 · 1 yr 2 mos

Management of the technical team responsible for providing helpdesk services, technical support, software implementations, development and installation.

customer service advisor

echo south west

2003-4 - 2004-6 · 1 yr 3 mos

Providing telephone support for accounts enquiries to South West Water customers

training manager and sunday manager

topshop topman

2001-5 - 2003-4 · 2 yrs

Develop and deliver training programmes for Sales Advisors of all levels in a wide range of subject areas. Completion of weekly sales and cash administration to company standards. Management of store and team on Sundays whilst complying with trading laws

deputy brand manager

topshop topman

2000-7 - 2001-5 · 11 mos

Day to day management of Regional Centre of Excellence. Appraisal, coaching and development of 60 team members.

it helpdesk supervisor

st regis paper company ltd

2005-7 - 2007-5 · 1 yr 11 mos

Overseeing the support desk to ensure swift resolution of faults and customer satisfaction, in line with the SLA. Also providing a point of contact for escalation and with application support and development departments.