Nimisha G

• Supported HR functions by actively participating in the recruitment process. This included sourcing and identifying potential candidates through various channels, meticulously screening resumes to match job requirements, and coordinating interview schedules. • Maintained comprehensive and accurate employee records and documentation. Ensured confidentiality and compliance with company policies and legal regulations, facilitating easy access to critical information for HR and management teams. • Implemented workflow improvements that enhanced coordination between departments and reduced response times to employee inquiries. • Assisted in addressing employee concerns and resolving workplace issues by providing guidance on HR policies and procedures. Facilitated open communication between employees and management, promoting a positive and collaborative work environment. • Played a key role in the performance management process by coordinating performance reviews and feedback sessions.

• Screening potential employees' resumes and application forms in order to identify potential applicants for firm job openings. • End to end recruitment, Organising different Activities meant for Employee Engagement . • Posting job openings on job boards. • Planning , Coordinating and supervising the employment of new interns . • Assisted with the onboarding and orientation of new interns. • Training and Development of the newly onboarded ones

Achieved 95% client satisfaction rate through proactive engagement and timely resolution of queries. Increased customer retention by 20% through personalized support and tailored solutions. Implemented feedback-driven improvements, resulting in a 15% reduction in customer churn. Collaborated with cross-functional teams to streamline processes, leading to a decrease in response time. Conducted product training sessions, contributing to a improvement in customer product knowledge.