Nilesh Soni

I lead a high-performing, cross-functional team dedicated to transforming Microsoft’s digital storefront data and analytics ecosystem. I began this engagement as a program manager - optimizing web clickstream for Microsoft.com, achieving significant cost savings within the first few months and reducing data latency by 10x - laying the foundation for an exponential surge in revenue and service growth over the past 10 years. • Re-architected legacy big data platforms using cloud technologies, Power BI, and Adobe Analytics to deliver near real-time, self-service reporting; this transformation was showcased on the Microsoft Power BI portal. • Implemented rapid application development tools and automated ETL pipelines, streamlining processes and significantly reducing operational overhead. • Developed a strategic roadmap leveraging GenAI, Microsoft Copilot, and Microsoft Fabric to continuously modernize our analytics infrastructure. • Consistently drive risk and resource management, ensuring our 24/7 operations, and development, and data handling meet security and GDPR compliance standards. • Foster cross-functional collaboration with leadership, product planners, and business stakeholders, consistently exceeding customer satisfaction and unlocking new opportunities. • Drive innovation and operational excellence by adapting solutions to emerging technologies, consistently delivering meaningful business outcomes.

I oversaw end-to-end data pipeline and analytical solution delivery for MSN.com - a platform reaching over 300 million monthly unique visitors and 1 billion daily page views during that period. My focus was on enhancing operational metric tracking and optimizing data acquisition, enrichment, storage, and reporting across global markets. • Managed comprehensive data workflows from raw ingestion to enrichment, aggregation, and storage in Microsoft’s COSMOS big data environment. • Designed and implemented robust ETL processes to load data into SQL Server Data Warehouse, enabling streamlined reporting through SSRS, Power View, and Excel templates. • Collaborated closely with business and product planners to gather requirements, maintain feature backlogs, and develop functional and technical specifications with stakeholder signoff. • Led wave planning, resource allocation, and sprint execution using Agile Scrum methodologies with cross-functional teams in US, China and India. • Conducted user previews of new features while ensuring strict SLA adherence for data availability and rapid resolution of production issues. • Built and enhanced a reporting portal to catalog ROB and SLT reporting, further improving executive-level visibility.

Led the development and delivery of custom-branded online experiences for Fortune 500 companies such as Bank of America, Ford, Kellogg’s, Coca-Cola, Toyota, and Kraft. These rich media solutions drove brand awareness, user engagement, and purchase intent across web and mobile platforms while ensuring compliance with Microsoft’s security and privacy standards. • Managed end-to-end project execution - from requirements gathering and sprint planning to delivery- using Agile Scrum with geographically dispersed team in US, India and China. • Collaborated with business, UX, editorial, and monetization teams to align features with customer priorities. • Delivered interactive solutions that boosted page views and repeat engagement under aggressive timelines. • Innovated reusable solutions like the Holiday Calendar, adopted by multiple brands due to its customizable features and editorial configurability. • Developed internal tools to improve efficiency in tracking and managing sales proposals. • Conducted retrospectives to drive process improvements, mitigate risks, and share best practices.

I led the delivery of customizable, scalable web-based solutions for MSN Europe and the UK, designed to drive user engagement, monetization, and regional customization while upholding Microsoft’s rigorous security and privacy standards. I collaborated with cross-functional teams across Budapest, Pune, Shanghai, and the UK to ensure seamless execution. • Managed end-to-end project delivery using Agile Scrum methodologies—from requirements gathering and technical specifications to code reviews, testing, and deployment cycles. • Delivered multiple high-impact web solutions integrated with robust administration modules, empowering regional teams to efficiently manage content and promotions. • Conducted feasibility studies and pilots for emerging features and technologies, driving innovation in solution design and implementation. • Mentored team members to enhance technical capabilities and foster a collaborative work environment. • Coordinated closely with business stakeholders to align project milestones, mitigate risks, and ensure timely, high-quality delivery. • Earned stakeholder recognition for delivering visually appealing, user-friendly applications that significantly boosted customer engagement.