nilesh nerurkar

regional director, residency services , apj

About

Regional Director | Program Manager | Sales & Operations - IT Services and BPO |

Country

singapore

City

singapore

Industry

information technology and services

Skill

outsourcing, managed services, strategy, project management, it outsourcing, professional services, data center, it service management, business process, it management, it operations, itil, service delivery, p&l responsibility, talent management, program management, enterprise software, consulting, leadership, pre sales, sales management, it transformation, process improvement, management consulting, management, operational excellence, shared services, programme delivery, project planning, pmo, operations management, business planning, it strategy, business process improvement

Experience

technical consulting director

atos

2006-1 - 2007-1 · 1 yr 1 mo

general manager, managed operations

atos

1996-1 - 2007-1 · 11 yrs 1 mo

infrastructure lead

p&o nedlloyd

1993-1 - 1996-1 · 3 yrs 1 mo

regional director, residency services , apj

dell emc

2007-1 - Present · 19 yrs 9 mos

* Full responsibility for the Residency Practice in Asia Pacific * Owned and managed the multi-million dollar P&L * Crafted and executed the strategy to drive growth in bookings, revenue, margin and utilization * Achieved double digit annual growth over 4 years * Optimized utilization and led other initiatives to drive operational excellence and steadily improved margin contribution (% and $$) * Managed customer programs and ensured stable service delivery and high satisfaction across all customer segments in APAC * Built loyalty through employee engagement and talent development programs. Reduced attrition to below half the industry average for the sector