Nilanjana Ghoshal Saha ( MS, MBA )

- Collaborate with team leaders to identify training needs and areas for improvement - Conduct training sessions and workshops to promote employee development -Evaluate the effectiveness of training programs and make necessary improvements -Develop recruitment strategies to attract top talent -Conduct interviews and candidate assessments to ensure a strong fit with company culture and values - Analyze employee feedback and identify common issues to address through training or other solutions -Develop and implement performance management processes to promote employee growth and development

-Troubleshoot technical issues on call and on premise -Report on process improvements based on issues reported -Provide technical support to all faculties and students -Take a proactive approach to identifying areas for optimization -Implement solutions that enhance efficiency and productivity

-Developed high-risk products for states affected by natural disasters -Manipulated large datasets from various sources using SQL and SAS programming -Designed visualization reports to track profitability and growth rates quarter-wise -Drafted rate, rule, and underwriting guidelines for specific states based on data insights -Proposed rate changes for certain states based on risk factors and potential profitability gains -Conducted regression analysis on R to identify factors contributing to losses in certain states -Utilized Jira and Confluence for IT communication and task management.

-Examining real time data to understand the root cause of attrition, achieving reduction of about 25% -Automating process for headhunting within the organization leading to a decreased cost to hire to about 10%

-Leading a team of 5 of sourcing, scheduling, and Recruitment - Studying historical data using excel solver leading to an increase in profits of about 5%

-Reviewed reports from 3 stakeholders to find gaps in the process of headhunting and requirements - Directing market intelligence creating salary brackets within the organization to remain competitive and reduce attrition to 15%

Employee engagement -Worked on enhancing the internal communication for the employees within the organisation by designing a portal which could be easily used by the employees for various reasons such as carpool request or extra movie ticket sale request etc. - Worked on creating a synopsis of all the Policies which was circulated to the entire organisation since it is important for all the employees to know the policies thoroughly. Most of them are reluctant to go through it because of the length of each policy. Worked on Gamification of the policies.

Front End Technical Recruitment - Operations & Consulting division. -Salary fitment and offer negotiations for the selected candidates. -Responsible for Employee Referral scheme -Responsible for hiring for various projects from domains such as - Accounts payable/Receivable, Voice process, Content writing etc.

-Identifying the various problem areas of water management and providing solutions for the same. Process: • Evaluating the existing water scarcity problems in various ares of the city. • Analyzed and collated information from the areas that were facing water issues. • Created a questionnaire for various departments of Tata Steel ( JUSCO, TSRDS, TISCO) to gather information about water usage within the organisation. Result: Suggested ways to avoid water wastage within the organisation. Also suggested the organisation to install water meters in the areas where the water supply is more to avoid over utilization of water.

BA Economics and MBA