Nilam P.

Technical Project Specialist

About

I’m a Technical Project Manager focused on improving healthcare operations through technology, automation, and data‑driven decision‑making. I’ve led cross‑functional initiatives that streamline workflows, enhance reporting accuracy, and deliver measurable gains in efficiency, compliance, and user experience. My background spans healthcare IT, workflow automation (Python/VBA), Agile delivery, system integrations, and process optimization. I enjoy solving complex operational challenges, aligning technical and clinical teams, and building scalable solutions that drive real organizational impact. I’m currently seeking remote roles in healthcare technology, IT project management, and digital transformation where I can continue leading meaningful, high‑impact projects.

Country

United States

City

Lawrenceville

Industry

Hospital & Health Care

Skill

Artificial Intelligence (AI), Electronic Medical Record (EMR), Cross-functional Initiatives, Process Redesign, Microsoft Office, Data AI, Team Facilitation, Business Analysis Planning & Monitoring, Health Care Systems, Gastroenterology Nursing, Change Management, User Acceptance Testing, Microsoft SQL Server, Reporting & Analysis, Data Visualization, Performance Metrics, Process Optimization (Manufacturing), Stakeholder Management, Project Coordination, Collaboration Tools

Experience

Technical Project Specialist

2024-8 - Present · 2 yrs 2 mos

Strengthened leadership capabilities through CAPM certification and advanced PM training. Led full‑cycle delivery of simulated healthcare IT projects, including planning, execution, stakeholder management, and reporting. Expanded technical toolkit with Python, VBA, Power BI, and Agile frameworks to support scalable project execution and automation.

Project Coordinator

Emory Healthcare

2022-12 - 2024-8 · 1 yr 9 mos

Johns Creek, Georgia, United States

Led technical and operational projects across IT, clinical, and administrative teams, driving measurable improvements in efficiency, reporting accuracy, and workflow performance.

Project Coordinator

Emory Johns Creek Hospital

2022-12 - 2024-8 · 1 yr 9 mos

Led cross-functional project coordination across IT, clinical, and operations teams, improving delivery timelines and reducing project delays by 15%. Acted as a central point of leadership for project communication, aligning stakeholders and ensuring accountability across multiple departments. Directed Agile project execution, building and managing sprint boards, project schedules, and roadmaps using Jira, Asana, and Smartsheet. Championed workflow automation initiatives using Python and VBA, increasing reporting accuracy by 30% and reducing manual effort. Owned UAT coordination, including test planning, execution, and stakeholder sign-off to ensure successful system implementations. Developed and standardized SOPs, training programs, and documentation, driving consistency and scalability across teams. Identified project risks, tracked dependencies, and implemented mitigation strategies to ensure successful delivery across multiple initiatives.

Process Optimization & Customer Experience Associate

Care Medical Equipment

2016-7 - 2022-12 · 6 yrs 6 mos

Norcross, Georgia, United States

Supported enterprise‑wide process improvement and system optimization across clinical operations, billing, IT, and support teams.

Process Associate

Care Medical PHM

2016-7 - 2022-12 · 6 yrs 6 mos

Led process improvement initiatives across clinical and billing operations, achieving 100% claim accuracy through workflow redesign. Partnered with leadership to define KPIs and built executive dashboards (Power BI, Tableau, Excel) to support strategic decision-making. Played a key role in technology implementation projects, supporting rollout of MS Project, Trello, and SharePoint across teams. Trained and mentored staff on new systems, workflows, and SOPs, improving adoption and operational efficiency. Drove cross-functional collaboration between clinical, administrative, and technical teams to enhance performance outcomes.