Nikolina Milenkovski

Daily Reconciliations Managing daily expenses as well as monthly expenses - Sending external auditors a detailed expense report Handling all customer service inquiries via email phone or in person Setting up new accounts for customers ensuring all proper tax paperwork is submit. Verifying and posting payments from customers Collecting payment from in-person customers as well as over the phone payments Managing (N/7) weekly and (N/30) monthly accounts Weekly and monthly collections Maintaining organized files for each individual client Daily communication with sales people, dispatching and the manager to ensure all deliveries are sent out on time and payment is collected either prior to or upon delivery. Daily interaction with drivers—managing their log sheets, ensuring all their deliveries were paid for, any returns were brought back with proper rmas, all invoices were signed by the customers and any warranties were submit to the returns manager with the proper paperwork. Maintaining inventory and ordering office supplies Preparing bank deposits, bringing the cash to the bank as needed

Managing clients accounts
● Recording cash in/out
● Established and maintained a business relationship with the AP department for all clientele
● Contacting customers for collections
● Verifying/posting receipts
● Processing payments
● Working as a team player with customer service, shipping/dispatching, and accounts payables
● Confirming invoices match sales orders
● Verifying that all addresses and phone numbers are correct in our system
● Verifying that payment plans will be created for customers if approved by customer service,
manager, and sales rep
● Processing credit applications
● Following procedures to place customers on credit holds
● Match invoices with purchase orders.
● Run weekly check runs
● Run weekly reports
● Assist AP manager with any requests
● Assist vendors with any questions
● Develop excellent vendor relationships

Seasonal work: ● Accounts receivable and collections ● Marketing (Mailers) ● Renewing and generating contracts for landscape and snow ● Filing the contracts and estimates ● Filing for Permits & Licensing ● Purchasing Supplies ● Answering all Client Inquiries ● Managing and tracking employees sick days/ personal time