nikoleta andrianakou

client manager

About

An International Management Post-Graduate student at Oxford Brookes University seeking for oppotunities to utilize my numerical accumen, effective communication and problem solving skills to commence my international career in a multinational environment. Interested in a junior job possition or internship which would help me cultivate my skills and built up my proffesional profile.

Country

united kingdom

City

oxford

Industry

Skill

microsoft office, management, marketing, accounting, finance, financial accounting, direct sales, sales operations, telemarketing, client relations, client retention programs, customer satisfaction, communication, microsoft excel, leadership, customer service, analytical skills, client services, consulting, category insights, category management, market research, market share analysis

Experience

work-based project and placement

hotelgenius

2016-6 - 2016-8 · 3 mos

Rotation to the three main departments of the business (Marketing, Sales and Customer Success). Goal was to fully comprehend the internal procedures, identify areas of improvement and optimize operational effectiveness, in a Business Process Improvement project (BPI).

client administrative assistant

answer one

2012-1 - 2014-11 · 2 yrs 11 mos

Provided administrative & secretary services to numerous business clients.

sales consultant

hellenic telecommunications organisation

2012-4 - 2014-12 · 2 yrs 9 mos

* Worked as a Sales Consultant at the Call Sales department (Telemarketing) and later on at the Section of Customer Loyalty & Retention, also assisting at times with back office duties, at the National telecommunications market leader. * Tailored product packages to customers' needs, effectively sold customized telecommunication solutions for maximum customer satisfaction, also taking into consideration business sales goals & strategic objectives. * Received both personal and team awards for ranking top 10% in sales performance, nationally. * Handled client dissatisfaction by re-visiting product solutions based on customers’ changed needs, updated services portfolio or competitive offerings. * Measured client retention rates consistently ranked above department's average.

internship

national bank of greece

2011-10 - 2011-12 · 3 mos

Internship in the department of Corporate Financing. Assisted with loans procedures & administration of medium sized businesses.

cashier

plaisio - πλαίσιο

2008-3 - 2008-8 · 6 mos

client manager

nielsen

2016-9 - Present · 10 yrs 1 mo

Education

oxford brookes university

management

2015-1 - 2016-1 · 1 yr 1 mo

9 Business & Management basic & elective modules, inlcuding: Finance and Accounting for Business (82/100) Management: International Perspective (67/100) International Organisations (79/100) Research Methods (75/100) Introduction to the Principles of Marketing (74/100) Dissertation Topic TBC, due date September 2016

athens university of economics and business

business administration

40 Business, Accounting & Finance basic modules and electives, including: Financial Statement Analysis (8/10) International Finance (8/10) Corporate Accounting (8/10) Financial Management (8.5/10) Management (9/10) Quantitative Methods I, II, III (6/10, 9/10,10/10) Strategic Marketing Planning (9/10) International Economic Relations (10/10) Microeconomics (9/10)