Nikki H.

Strategically analyze market trends to identify growth opportunities in product categories and successfully execute sales and profitability-driving category strategies in collaboration with cross-functional teams.

Efficiently manage front-line sales operations and coordinate with production teams for seamless operations and timely deliveries while proactively seeking new sales opportunities

Collaborate with various departments to develop and implement Standard Operating Procedures (SOP), provide professional HR support, and efficiently manage recruitment, orientation, and performance management processes.

Manage daily delivery schedule and coordinate sales activities with the production schedule, while generating sales reports and designing brochures to showcase products and services.

(Sub Company of Homelite Development Sdn Bhd) Oversaw stock management for F&B, handled manpower scheduling, provided attentive customer service, managed social marketing platforms, monitored sales targets, and maintained positive customer relations.

Organized HR events and ensures policy compliance for a positive employee experience.