Nikki Chun

-Play a crucial role within a fast-paced and laser-focused recruiting team, working to coordinate candidate interviews with hiring managers (by phone and onsite), managing complex scheduling and facilities requirements, as well as booking candidate travel. -Work with team members who prioritize exceptional service to hiring managers and to each other, with timely follow-up and follow-through, thoroughness in work product and attention to detail. -Represent the Tesla Recruiting organization to internal clients, stakeholders and external candidates focusing on exceptional customer service and consistency of high quality work products. -Participate in “candidate experience” initiatives and other special projects. -Generate analytics used for decision support, ensuring data integrity in an applicant tracking and/or CRM system, performing data analysis in Microsoft Excel. -Manage key administrative processes through the recruiting cycle, including the electronic employment application, NDA documentation, background check initiation and tracking.

- Designed and created the WelloBee Facebook page to connect with an online audience - Analyzes user behaviors to increase customer satisfaction - Assists Marketing Department in creating the WelloBee Dashboard to enhance customer experience

- Coordinated 50-60 projects at a time from start to finish - Directed a team of biologists, geneticists and animal handlers to fulfill orders for our customers - Identified and corrected mistakes or errors in order processing, billing and shipping - Enforced deadlines to ensure mice were shipped in a timely manner - Revised outdated standard operating procedures for future project coordinators - Provided excellent customer service which resulted in multiple recurring customers - Mediated interorganizational research projects involving our products on an international level

- Conducted routine follow-ups with hundreds of customers to ensure satisfaction of service - Troubleshot breeding issues with products after shipment - Formulated Excel spreadsheets to organize and manage the weekly payment and legal documentation

- Provided publicity using social medias and community outreach - Developed promotional materials to post on social media pages for advertising purposes - Facilitated the planning, organizing and advertising for our Aggiette children’s clinic for all 4 years

- Balanced 15-30 hours per week of practice and performance time with school and work - Utilized teamwork skills and problem solving skills in a group setting - Choreographed 10 dance routines to perform at halftimes for a 16 person team - Promoted school spirit, while being a model figure for the Davis Community

-Worked with children of all ages -Lead groups of children -Assisted children in putting on a play in one week