Nikitha Gunnelly

Within my role as a Product Manager at Quext, I spearhead the conceptualization, planning, design, and positioning of Websites, collaborating seamlessly across various Quext products including IoT, Digital Human, and Email Bot among others. Demonstrating a consistent track record, I've driven substantial growth within IoT by employing a blend of astute market analysis, integration of customer feedback, and agile product development methodologies. Through adept utilization of my technical acumen and comprehensive grasp of customer requirements, I've adeptly pinpointed new market avenues, honed product functionalities, and optimized pricing strategies, culminating in noteworthy revenue augmentation and expansive market reach.

• Crafted a new product “Computer Vision” and scoped it to 3 KPIs. Incorporated the product with an analytics platform to collect insights resulting in 80% efficient customer tracking and analysis across airports & retail stores in the USA. • Collaborated with data analytics team to monitor 8 SDK’s/Products for airport maps to gather a range of analytics that provides insights into how users interact with venue and map resulting in an increase of market penetration by 40%. • Onboarded 3 new data streams into the analytics platform; Implemented the “MOSCOW” framework for prioritizing product requirements and measuring 90% of risks/benefits, which resulted in shipping a coherent value-added MVP. • Charted road maps for 3 products to map vision and direction such that all the stakeholders align with product strategy. • Formulated a pricing strategy for a tracking device which resulted in 15% of the budget optimization. • Fabricated multiple dashboard designs for UI with the design team which enhanced the flow of processes by 2x.

•Responsible to resolving software configuration tickets at the Pratt School of Engineering. •Executed more than 80 tickets in a 6-week span. Key Project/Program/Product management transferrable skills: Customer support, Prioritization, Project Management, Facilitation, User Experience.

•Assisted 55 graduate students with tools such as AWS Kinesis whereas data from IOT devices is being gathered and processed in order to improve adaptive customer experience. •Conducted telemetry implementation workshops and spearheaded students on improving customer experience using real-time data. Key Project/Program/Product management transferrable skills: Project Designing, Real-time data handling, Demonstrating data analysis, Management, Collaboration, Ownership.

•Lead the prestigious Data Club at Duke MEM, initiated AI projects and framed many complex datasets, delegated, and worked with many students and faculty to draw meaningful insights from those datasets. Key Project/Program/Product management transferrable skills: Delegation, Leadership, Strategy, AI Project Design, Program Organization.

•Led an agile team to meet 95%+ feature deadlines and realized 98% of the project goals by efficient planning and scheduling 2-week sprints. •Devised an experiment design for transforming a product digitally, which minimized transactional execution time by 60% and reduced manual work of 90+ employees. •Reduced report generation time by 93% by processing 3 million rows of transactions using HeidiSQL and synthesizing tableau dashboards to present KPIs. •Performed analysis on bank sensitive data using Tableau, Python, and MySQL to generate reports which streamlined customer transactions effectively by 80%. •Supported Bank’s Continuous Monitoring Program (CMP) for 12 countries contributing to $50M project. •Expedited the CI/CD using Jenkins and implemented bit bucket for code merge & version control. •Built RESTful APIs to serve data to dynamically chosen user inputs from 500000+ users. Key Project/Program/Product management transferrable skills: Digital Transformation, Product Design, Data Analysis, Supervised Learning, Software Architecture, Business Analysis, Agile Development, Java Development.

Relevant Courses: Managing Product Development, Product Management, Project Management, Data Visualization, Real-time Data Analytics, Software Qualityr Management, Marketing, Finance in High-Tech Industries, Management of High-Tech Industries, Intellectual Property, Business Law and Entrepreneurship

1)An active member and organiser of the TEDx community - TEDx VNRVJIET 2)Scintillate Photography Club (2015-19) 3)Cricketer and Athlete 4)Public Relations - Sintillashunz Cultural Fest (2015-19) 5)Content Manager - Social Media Handles (2017-19)