Nikita Khurpe
Inside Sales Manager, India @ Markforged
About
Dynamic Corporate Sales and Business Development Manager with 9 years of experience in sales, revenue growth, business development, lead generation, negotiation, customer relationship management, and marketing. Specializing in the sales of 3D printing machines and materials from FormLabs, Ultimaker, and Raise 3D. In my current role as Senior Sales Manager at Imaginarium Solutions, I've developed strong client relationships and increased revenue by 40%. As a Senior Business Development Manager, I've identified growth opportunities, generated leads, and expanded partnerships, resulting in growth in revenue. I also have experience in customer service and maintaining detailed records. My technical skills include B2B Sales, Sales Management, Lead Generation, and Customer Relationship Management. With a PGDM in Marketing and Sales from Welingkar College and a B.Sc. in Chemistry from the University of Mumbai, I'm fluent in English, Hindi, Gujarati, and Marathi. I'm open to connecting with professionals who share my passion for innovation and growth. Let's explore opportunities together.
India
Mumbai
Facilities Services
Strategic Thinking, Strategic Partnerships, Strategy, Account Management, Negotiation, Customer Experience, Key Account Relationship Building, Analytical Skills, Rapid Prototyping, Management, Customer Service, Microsoft Office, Project Management, Manufacturing, Strategic Planning, Research, Microsoft Excel, Leadership, Team Management
Experience

Associate
Mumbai Area, India
Providing Road side assistance services to customers & inbound customer service for Skoda India Pvt. Ltd. Receiving customer’s queries & complaints from Phone & E-mail and registering complaints in DMS system. Acknowledging customer’s complaints on emails. Guiding & resolving customer’s issues in best possible ways. Ensuring that all the request, queries and complaint of customer are responded in a timely and professional manner. Making Outbound calls for carrying out Post Service Feedback from Customers & Follow-up and track on customer enquiries. Served as a basic point of contact handling customer’s complaints / escalations call queries, request, feedbacks etc.
Nikita Khurpe's Contact Information
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