nikita walker
customer service associate
About
Proactive and organized individual seeking an Administrative Assistant/ Clerical position with an awarding winning company. Offering 5+ years’ hands-on experience in providing high quality managerial support, inventory management and in-house coordination.
united states
birmingham
insurance
customer service, customer retention, microsoft office, time management, customer satisfaction, retail, advertising, creative problem solving, salesforce.com, sharepoint, telephone skills, microsoft excel, positive personality, unisys mainframe, mactive, fax, laser printers, sales, customer experience, project management, interpersonal skill, computers, administrative assistance, appointment scheduling, account management, a/r collections, office administration
Experience
administrative assistant
at&t
* Interacts with executive, administrative and line management personnel, external customers and vendors. * Schedules meetings and appointments, plans events and makes travel arrangements. Produces correspondence, presentations, and reports using a variety of computer software. * Prioritizes assignments and tasks under general direction.
consumer sales and service
at&t
* Answered incoming calls from Consumer customers and recommended products and services that would enhance their home service * Learned how to service Consumer customers by handling billing, repair, and service requests. Also gained experience in handling upset customers and working with them to resolve the issues they had with AT&T. * Sell home, internet, wireless, and cable service to residential customer.
financial care representative
t-mobile
call center account executive
the birmingham news
* Advertise for employment, classified, personal * Maintain monthly account and billing * Create and design ads for paper and online
customer service associate
protective liffe insurance
* Process policyholder premium payment * Assist with sending forms, update mailing and payment information * Provide excellent customer service to policyholder and agents
customer service representative
blue cross and blue shield of alabama
* Assist customer with insurance questions * Assist with Healthcare Reform * Explained benefits and procedure approvals
Education
herzing university
nursing
nikita walker's Contact Information
Phone
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