nikhil daund

technical solution representative

About

Experienced Information Technology Support Engineer with a demonstrated history of working in the internet industry. Skilled in Technical Support, Asset Management, Apple Support, Microsoft Products, and Desktop Support Management, Ethical Hacking. Strong information technology professional with a PGDM focused in Information Technology Project Management from Welingkar Institute of Management.

Country

india

City

bombay

Industry

information technology and services

Skill

desktop support engineer, help desk support, it hardware support, technical support, computer hardware, hardware, network security, networking, hacking, mcitp, business, system administration, desktop support management, asset management, apple support, linux, intel nuke, mac and pc platforms

Experience

technical solution representative

it support executive

directi

2016-8 - 2018-5 · 1 yr 10 mos

* JOB RESPONSIBILITY: * Providing IT support to all group companies. * Configure new machines and laptop for new joinee. * Providing support on MAC, Linux, Windows environment and various devices * creating email accounts * configuring Mac book and linux devices for users. * providing remote support to out of india users * Monitoring Nagios for server alert and inform senior team. * setup infrastructure for events. * configuring grandstream IP phones. * minimum level of server task.

desktop support engineer

agilisys

2014-5 - 2016-8 · 2 yrs 4 mos

* JOB RESPONSIBILITY: * CONFIGURE NEW MACHINE WITH DEFAULT SOFTWARE AND EMAIL ACCOUNT. * TROUBLESHOOTING OF HARDWARE AND SOFTWARE RELATED ISSUE. * CONFIGURE AND SET UP OF USER EMAIL ACCOUNTS. * TAKING CARE OF ITS ASSETS AND HARDWARE THINGS. * PROCUREMENT OF NEW IT ASSETS AND HARDWARE. * CALL LOG WITH HELP-DESK TOOL FOR ANY ISSUE. * MAINTAIN GOOD RELATIONSHIP WITH VENDOR. * MAINTAIN SERVER ROOM. * ASSET MANAGEMENT AND PROCUREMENT.