nika leong

* Contracted by Teledirect for Google's Customer Solutions team. * Responsibilities: * Source for quality and potential companies who have the financial ability to spend with Google. * To obtain the contact information of the corresponding person in-charge for the cold-calling team to take over * Reading and sourcing through local newspapers, social media, magazines, television advertisements to obtain potential sales leads * Main leads source for Philippines and Malaysia market and assisting in Indonesian and Vietnam market. Currently venturing into Singapore, Pakistan, Bangladesh, Myanmar, and Sri Lanka markets. * Arrange meetings with the telemarketing team to discuss on potential clients and provide feedback and insights. * Assist and support Vietnam sales representative in communicating with China investors located in Vietnam. * Past Achievements: * Achieved Philippine’s market target with an increase of 40% sales within 6 months * Achieved the KPI of Malaysia’s market and breaking the record of the sales percentage with a 110% sales being the highest among the APAC market.

* Responsibility: * Assist store manager in daily operation and merchandizing * Provide training to the new comers. * Customer care and good shopping experience. * Handling cashiering and tax refund. * Handling stock ordering and stock checking in daily or weekly basis. * Quality check for all products before display and sale in the store * Maintain a good image of Japanese hospitality.

* Responsibility: * To communicate and understands customer’s needs to suggest them the device which suits their needs. * To give customers consumer training by having one to one consultation by guiding them to understands the fully usage of the device. * To provide training to retail assistants in the outlet before a new product launched. * To work as communicator between Samsung and dealer to maintain the image of Samsung. * Achievements: * Samsung Blue Academy Expert Consultant * Most Positive Samsung Experience Consultant