N. AINA N.

1. Lead the Quality Assurance & Halal function for a multi-outlet F&B business, aligning departmental strategy with company goals and brand values. 2. Oversee and continuously improve the Food Safety Management System (FSMS), Quality Management System (QMS), and Halal Assurance System (HAS) to ensure regulatory compliance and audit readiness. 3. Plan and manage the department budget, covering halal certification, audits, training, stafing, and supplier-related costs. 4. Lead and manage the HACCP team, ensuring efective hazard analysis, risk assessment, and control measures across operations. 5. Design, implement, and enhance HACCP and Halal Assurance programmes in line with JAKIM and food safety requirements. 6. Manage and monitor halal-certified suppliers and raw materials, ensuring ongoing compliance with food safety and halal standards. 7. Lead root cause analysis and corrective action investigations to proactively address non-conformities and operational risks. 8. Provide data analysis, reporting, and insights to support improvements in product safety, quality, consistency, and business decisions. 9. Support product development and scale-up, translating chef-developed concepts into standardised, compliant, and scalable production processes. 10. Develop, implement, and manage internal and external audit programmes covering food safety, quality, and halal compliance. 11. Review, establish, and continuously improve food safety, quality, and halal policies, ensuring compliance with regulatory and halal requirements. 12. Work cross-functionally with Operations, Purchasing, R&D, and Management to balance compliance, cost eficiency, and operational practicality.

1. Manage company's food safety and Halal Assurance Management System endto- end. 2. Manage budgeting and cost control for the department. 3. Developed and manage halal training programs for all identified employees. 4. Manage auditors for riders logistic, IT system, warehouse, and cloud kitchens. 5. Manage audit programs for foodpanda and its subsidiaries. eg: cloud kitchen. 6. Manage halal certified vendors so they stay abreast of their food safety and Halal compliance. 7. Government liaison lead to various government agencies / ministries (The Ministry of Health, local health departments, JAKIM/JAIN, KPDNHEP, MARA, HDC, MOH MAWIP and others). 8. Principal personnel for plan CSR programs, and entrepreneur development. 9. Principal personnel for paid partnership programs with government agencies and merchants · 10. Manage compliance and daily sales targets with cloud kitchen partners. 11. Manage day-to-day operation of shared cloud kitchen together with vendors. 12. Manage team to maintain halal compliance and application status for all the company's subsidiaries. 13. Manage food safety and halal academy end to end. 14. Manage and ensure food safety compliance with GHP and GMP. 15. Make business decisions to align with company objectives and values. 16. Design, implement, and improve company quality standards. 17. Analyze data in order to find areas for growth. 18. Assist in the recruiting process. 19. Training, motivating, coaching, and correcting employees to ensure that standards are met. 18. Create reports to track progress. 19. Formulate strategies to increase productivity. 20. Review processes in order to ensure that they align with current trends / requirements. 21. Manage food safety and halal policies to align with global standards. 22. Head for halal and food safety business profit center.

Lead Halal and food regulatory affairs with local authorities. Principle personnel for halal compliance in Malaysia and Singapore for all 300+ outlets including 3 central kitchens in Shah Alam, Sabah and Singapore. Focal person for business compliance of Dommal Food Services to Domino's Pizza International. Eg: New product launching approval processes. Principle personnel for pest proofing of new store opening. Audit investigation personnel. Ensure new stores are safe to open. Principle personnel in new system migration project. Part of ISO team to ensure complete compliance to local regulations and requirements. Design, implement, and improve company halal and food safety quality standards. Create reports to track progress and plan future growth. Conduct food safety audit, risk and assessment audit on store and factory level. Maintain and improve food safety and halal policies to align with global food safety standards.

Main job responsibilities are, Control all Halal matters and Maintain HACCP Conduct training monitor all standard requirements are met. Act as a Halal adviser and as a key person to liaise with customer regarding any Halal matters. Others: QC Supervisor Factory administration Create and maintain SOP of products and workflow area.

Lead Halal and Food Quality Management System for Malaysian team. Part of auditor team for ISO9001. Lead food safety and halal auditor programs. Lead kitchen daily operation (stock management and compliance) Successfully gain halal certificate and ISO9001 cert for the Australian company, The Coffee Club · Design, implement, and improve company quality standards. Generate reports to be analyzed. Establish and manage food safety and halal policies to align with global standards. Assist Sales and Marketing manager in Menu and Ad designs.

I was a: 1. Food Technologist (Research and development) 2. QC 3. Halal Executive 4. Production Supervisor 5. Create SOP (Standard Operating Procedure) I was first appointed as a food technologist where I was responsible for the company's product research and Development, a quality controller and a Halal officer. As a research and development executive, I formulate new product and help to improve existing products and as a food technologist also I ensure the ingredients used comply to Food Act 1983 & Regulation 1985 Malaysia, USDA, European Standard and Australian Standard food law. As a Halal officer, I was responsible for all product Halal application according Halal Malaysian standard. I have also experience as a production supervisor where I managed and plan daily production flow.

This is where I did my industrial training. My main job responsibilities were as a QC and Halal officer.

Trained and prepared as a competent Halal Officer

BSc hons food science & technology. Basically we have: Food analysis, engineering, nutrition, biotechnology, microbiology, product sensory, development, packaging & food law