Nidhin Antony

• Managing business and operations, ensuring optimal patient services delivery and P&L management. • Collaborating with clinical and non-clinical functions to drive operational efficiency and cost compliance. • Leading consultant management and recruitment based on clinical requirements and business opportunities. • Building strong relationships with industry dignitaries, referral doctors, and government health departments. • Reviewing customer registration status, EDD progress, dropouts, unbooked customers, Obs Load, and LSQ conversion and drive additional revenue-generating services.

• Maintained high standards of quality in healthcare delivery and ensure compliance with regulatory requirements. • Contribute to the development and execution of the hospital's strategic objectives. • Ensured the hospital is prepared to handle emergencies and maintain continuity of operations. • Managed & trained service excellence team, ensuring efficient and cost-effective support services. • Established and attained challenging patient care, safety, and customer service goals while maintaining financial viability. • Implemented OP/IP EMR system and evaluated best practices in healthcare for new initiatives. • Improved pharmacy business through continuous evaluation and best practices implementation

• Provided day-to-day leadership and P&L management for multispecialty, society and metro clinics in Hyderabad region. • Liaised with legal, political, and social environments to ensure successful operations of all facilities. • Explored opportunities for relationships with nearby hospitals and healthcare institutions; convinced prospective doctors to join the system and established connections with corporate entities and forged partnerships for Ambulatory Health Centers (AHCs).

▶Administered OP and IP operations, including ICUs health check, Radiology, Lab, Guest relations, and communications dept ▶ Coordinate with BD team, made a plans, and implemented in OP to improve the business of hospital. ▶ Identified billing gaps, improved OP to IP conversion through strategic planning, and team efforts. ▶ Streamlined the operations and billing activities, leading to improve the customer satisfaction and business performance

▶ Managed the use of diagnostic services, in-patient beds, and facilities to ensure quality healthcare. ▶ Monitored the utilization of diagnostic services, in-patient beds, and facilities (facility rounds) to ensure quality healthcare ▶ Addressed all operational issues and took immediate action to provide a productive and supportive work environment, ensuring the monitoring of patient care quality; played a pivotal role as the main driver for the discharge process.

▶ Managed overall business of insurance, recruited and trained a team of financial agents. ▶ Developed financial plans for clients and achieved specific business targets within set timelines.