Nidhi Tiwari CHRL Aspirant

Organization Overview: Crown transportation organization supporting Northern Ontario operations with 1,200+ employees. Business Environment: Unionized, high-growth operations with a focus on skilled trades, corporate, and operations talent. Team Size & Reporting: Managed a team of 6 recruiters; reported to Director HR. HR & TA Contributions: Directed full-cycle recruitment, workforce planning, and HR strategy for skilled trades, corporate, and operational roles, reducing time-to-fill by 18%. Partnered with HRBPs and executives to implement strategic workforce plans, succession planning, and risk mitigation initiatives aligned with budgets and organizational priorities. Developed and enforced HR policies, compliance frameworks, and structured interview guides in line with collective agreements, labor laws, and inclusive hiring practices. Managed recruitment budget exceeding $800K; optimized vendor partnerships and negotiated SLAs for ROI improvement. Embedded EVP and DEI programs, increasing Indigenous and equity-deserving group representation. Implemented HR audits, workforce analytics, and KPI dashboards to monitor hiring quality, equity, and efficiency. Led change management initiatives to streamline recruitment processes across unionized and non-unionized environments. Collaborated with Finance, Legal, HR, and Marketing to align HR programs with organizational strategy and employee experience initiatives. Industry & Role-Specific Recruitment Expertise: Construction & Infrastructure: Project Managers, Coordinators, Estimators, Superintendents, HSE Specialists, Contract Administrators, Procurement Specialists. Skilled Trades: Electricians, Carpenters, Heavy Equipment Technicians, HVAC Technicians, Millwrights. Architecture & Design: Architectural Technologists, Interior Designers, CAD Technicians. Building Materials & Sales: Territory Sales Managers, Product Specialists, Inside/Outside Sales Representatives, Branch Managers, Warehouse Supervisors.

Organization Overview: HR consulting and recruitment services firm providing TA solutions for tech and corporate sectors. Business Environment: Multi-region, remote, consulting and client-focused HR delivery. HR Contributions: Led multi-region recruitment campaigns and HR operations, ensuring compliance and SLA adherence across North America and Asia. Designed and implemented HR process automation, increasing recruiter efficiency by 25% and reducing operational risks. Mentored junior HR and TA staff in performance management, sourcing strategies, and candidate engagement, enhancing quality-of-hire metrics. Delivered HR analytics reports to support strategic workforce decisions.

Organization Overview: Global IT & consulting services firm with 125,000+ employees. Business Environment: High-growth, SaaS-driven, multi-national delivery. Team Size & Reporting: Managed 4 recruiters; reported to Director, Talent Acquisition. HR & TA Contributions: Managed corporate full-cycle recruitment (HR, Legal, Finance, Marketing, AML), achieving 95% fill rate. Designed national campus programs, succession planning, and early talent pipelines, increasing hires by 30%. Embedded EVP & DEI initiatives, increasing diverse hires by 22% and strengthening employer branding. Secured $63K (2023) and $95K (2024) workforce development grants to fund learning, development, and HR programs. Implemented HR audits, compliance checks, and vendor performance management across global recruitment operations. Oversaw recruitment operations in MSP and contingent workforce environments, ensuring SLA compliance and governance. Partnered with VP-level executives on workforce strategy, change management, and HR policy initiatives.

Organization Overview: A leading consulting organization supporting large-scale banking, wealth management, and corporate clients across North America. Business Environment: Fast-paced, data-driven, client-focused environment supporting high-volume recruitment, project-based hiring, and specialized talent needs across financial and wealth management portfolios. Team Size & Reporting: Worked as part of a recruitment team of 20+; collaborated cross-functionally with project managers, and hiring leaders. Reported to the Talent Acquisition Manager. HR & Talent Acquisition Responsibilities: Developed and refined strategic recruitment plans aligned with organizational objectives and workforce priorities. Managed end-to-end recruitment processes for specialized business lines, delivering an exceptional candidate experience and facilitating seamless onboarding. Partnered with project managers to forecast and meet staffing requirements in financial services and wealth management programs. Worked in a highly data-driven environment, analyzing pipeline activity, preparing performance metrics, and using insights to influence hiring decisions. Participated in business intake and recruitment kickoff calls, conducted loop interview feedback sessions, and guided interview panel calibration. Applied advanced sourcing strategies, recommended process improvements, mentored junior team members, and navigated internal ATS/HRIS systems for operational efficiency. Collaborated with hiring managers to develop tailored recruitment strategies, clarify expectations, confirm success profiles, and establish clear timelines. Prepared key recruitment documentation, including job descriptions, postings, interview guides, competency-based criteria, pre-screening and interview questions, assessment parameters, and reference templates. Led first-level compensation and offer negotiations, maintained talent pipelines, and managed candidate databases to support future workforce planning.

Organization Overview: Enterprise IT recruitment and HR solutions provider supporting North American and Asian clients. Business Environment: High-volume, multi-region recruitment in a fast-paced, growth-oriented environment. Team Size & Reporting: Managed a team of 40+ recruiters; reported to Director, Talent Acquisition. HR & TA Contributions: Delivered high-volume IT recruitment and supported HR operations for enterprise clients (Bell, Rogers, TD, BMO, Government of Ontario). Led ATS migration and implemented HR reporting dashboards, improving analytics accuracy by 30%. Managed vendor contracts, HR compliance, and candidate experience across North America and Asia. Standardized recruitment processes across regions, enhancing recruiter performance, quality-of-hire metrics, and operational efficiency. Mentored and coached a large recruitment team, improving team productivity and engagement.

• Responsible to run the Franchise of BACHPAN a play school. • Responsible for hiring, managing and supporting the staff of 5 teachers, 3 helpers and 1 office assistant. • Responsible for taking care of their training, finalizing & preparing the study material as well as counseling of parents, etc. • Responsible for Salary processing, maintaining timesheet and day to day HR and Admin activities. • Responsible for banking activities related to salaries, current a/c etc.

• Involved in full cycle Recruitment like sourcing, identifying, screening, interview scheduling, qualifying and internet searches, etc. • Identifying the potential candidates through various sources like Job portals (Dice, Monster, Career builder, etc), Job postings, mass-mailing to the vendors, reference generation, Internal database etc to fill the client requirement within the required time and rate. • Tech-Screening & Short Listing: Understanding the Requirement and screening of Resumes. Profiles are screened based on important criteria like Academic Credentials, Technical Skills & Competencies, Communication, Company/ Companies worked for, experience, projects, visa status, etc. based on the requirement to match the need of the Client.

• Worked in an outbound process to give reminders and make the collection from the Bank of America’s credit card customers. • Transferred to the back-end operations in Jan’09and was responsible for issuing access to the employees of Bank of America across the globe. • Awarded as a Quality performer in year2008.

• Worked in an outbound process to sell thepayment protection plans in US market. • Mentored the new joiners to understand the process and to deal with the irate customers. • Awarded Certificate of Excellence for the month of February ‘05 for Quality Performance. • Top Performer for the month of May ‘05 regarding Sales, Quality, and SPH. • Top Performer for the month of June ‘05 regarding Sales, Quality, and SPH. • Top Performer for the month of July ‘05 regarding Sales, Quality, and SPH. • Awarded Certificate of Excellence for the month of Feb ‘06 for All Round Performance. • Awarded Certificate of Excellence for the month of March ’06 for All RoundPerformance. • Awarded Employee of the month of March ’06.

Completed Employment Law from George Brown College. This course has strengthened my understanding of key employment law concepts and their practical application in the workplace. I’m excited to continue applying this knowledge and growing in the field.