nidhi jha

project manager

About

Highly motivated project lead with 8.5 years of experience in business process engineering and software development life cycle, skilled in product development, design, leading cross-functional teams, and manage product iterations. Managed more than 50 products, 500 + releases & 25 people of team until now.Got exposure to visit abroad for business purposes & managing international clients as well.(Asian and European countries)

Country

india

City

bombay

Industry

information technology and services

Skill

client handling and managing projects, business analysis, negotiation, requirements gathering, team management, business strategy, business process improvement, gap analysis, project management, erp, business process, market research, project delivery, management consulting, crm, business development, business intelligence, microsoft excel, microsoft office, analysis, project planning, analytical skills, customer relationship management, enterprise resource planning

Experience

online dealer and relationship manager

sharekhan

2011-1 - 2011-7 · 7 mos

* Dealing in share market(Certified dealer in Capital and future & options market) * Market analysis * Customer support and relationship management

sales officer

hdfc bank

2009-4 - 2009-7 · 4 mos

* Client Interactions * Relationship Management * Client support * Selling accounts

project manager

gantner india

2019-10 - Present · 7 yrs

lead business consultant and analyst

value chain solutions india pvt. ltd.

2011-7 - 2014-12 · 3 yrs 6 mos

* To analyse business & to understand business requirements * GAP Analysis for existing business, system, process & information flow * Provided many solution proposals to fill those gaps : Understand Business Requirements, coordinate with design, development and QA team, Prepare Proposal and Detailed Project Plan * Created various documents like SRS, BRD, Business blueprint, project charter, wireframes/prototypes, Scope documents etc. * Lead the team of 6 analyst team members along with 2 support members * Performed role of pre-sales & post sales analyst * Handled change requests & client support * Involved in UAT (User Acceptance Testing) with client being on client site for project implementation * Performed role of customer Account Manager: Need to interact with Client and our finance department to work on Work Order/ Purchase Order. * Used different tools like redmine, Excel,PPT,word, Visio and Balsamiq mockup

senior business analyst cum product owner

syx automations group

2014-12 - 2017-7 · 2 yrs 8 mos

* Actively involved in requirement discovery (Market study to conceptualization) -Identifying, Gathering, validating, documenting & analysing the requirements * In depth analysis for products: Market research & comparative analysis, Competitor analysis, Make & buy analysis, SWOT analysis, Risk analysis, impact analysis, stakeholder’s analysis, problem analysis, Root cause analysis, Features analysis etc. * Designing the solution, Wireframing, validation, UI/UX controls, documenting (use case/story), communicating & bringing approvals * Coordinated with cross functional team along with external stakeholders & customers * Involved in keeping track of project plans, delivery & release * Onsite project implementations support & trainings * Performed User acceptance with client & bringing products/projects feedback * Managed saas products business model * Used different tools like JIRA, Confluence, Trello, mind map, YED, Outlook Balsamiq, Excel, PPT, and Word etc.