nicoletta kanti

e-store manager

About

With a broad experience and a large knowledge in e-commerce, and also being a "child of the Internet" of course, I have a huge passion for digital retail. I am a firm believer that with customer experience in focus the sales will follow the lead and increase. Besides this I have a love for the written word and have always been fascinated by how communication can both speak to a persons heart and mind and therefore busnesswise increase sales and brand awareness.

Country

sweden

City

stockholm

Industry

food & beverages

Skill

product management, cosmetics, customer service, social networking, web content, content writing, photoshop, e commerce, microsoft excel, episerver, storm, e handel, digital bildbehandling, google analytics, wordpress, magento

Experience

digital sales quality and operations manager

tele2

2016-7 - 2016-11 · 5 mos

Responsible for all technical configuration on both Comviq.se and Tele2.se.

web coordinator

lensway

2017-5 - 2017-7 · 3 mos

Working in a short project for a limited amount of time during summer for the launch of the Finnish and Norwegian website. Publishing all content for Lensway Magazine in Wordpress on both .no and .fi.

e-store manager

fodi

2018-6 - Present · 8 yrs 4 mos

product information manager

cervera

2015-8 - 2016-7 · 1 yr

Giving the products in our system text, photo, filter functions and other info to be able to publish them on our web site. Setting up routines for how the group operates and also been a part of the implementation of our new site and all integration related to this.

web content editor

beauty planet

2014-4 - 2015-4 · 1 yr 1 mo

Writing content for website and also producing newsletters to our beauty customers.

e-commerce manager

motormännens riksförbund

2017-11 - 2018-5 · 7 mos

Full responsibility for the e-business. Both an operational and strategic role with focus on increasing sales and growth but also creating and analyzing campaigns, drive traffic and higher conversion rates. Creating content, newletters and other marketing activities. Managing all purchasing and the assortment strategy.

product administrator for e-commerce

beauty planet

2011-12 - 2015-4 · 3 yrs 5 mos

Adding new products in our system with text, photo, price and other info. Contact with warehouse about deviation in deliveries.

customer service agent

klarna

2010-3 - 2011-12 · 1 yr 10 mos

Providing customer service via e-mail and phone to online shoppers paying with Klarna-invoice. Advanced through the steps Trainee, Junior and Senior and then worked at Fraud 2nd line.

web editor

cervera

2016-1 - 2016-7 · 7 mos

Responsible for, and managing all, publishing at www.cervera.se in EpiServer. Also leading the article administration for eCommerce team of three in their daily work.