nicoleta verzescu

* Responsibilities: * Coordinate the Customer Intelligence Service * Manage 11 team members and provide daily leadership to them * Actively promote the Customer Intelligence service to key stakeholders and internal customers * Drive and contribute to the service strategies, best practices, successful implementation and plans for the fiscal year * Monitor development and evolution of the service against the strategy (FTE usage for each LOB and evaluate the key relationships and dependencies with the other LOBs involved in the process).

* Responsibilities: * Promote the Customer Intelligence service to internal customers * Develop creative solutions for the Customer Intelligence service and oversee their implementation and delivery * Responsible for the quality, consistency and review process of all Customer Intelligence deliverables across team * Understand and contribute to the Presales strategy by delivering detailed Customer Intelligence for Oracle potential or existing accounts * Deliver creative solutions (Solution Factory creation and maintenance, Newsletter formatting and editing) * Contribute to the RFx process by supporting formatting, corporate answers and content management services * Facilitate new joiners trainings with focus on Customer Intelligence and Creative services * Collaborate across multiple Lines of Business (Technology, Applications, Systems) * Participate actively in the 3 Years Objective for Communication (Learning Path for the Internal & External communication Tools & Procedures).

* Responsibilities: * Plan and organise internal events, trainings and team buildings (up to 80 participants) * Post event activities (manage evaluation form analysis, surveys and questionnaires) * Proactive search and identify opportunities for internal communication improvements.

* Responsibilities: * Plan, organise and promote events and workshops for IT providers and Public Sector bodies (up to 100 participants) * Manage 2 full-time associates as well as multiple contractors up to a total of 11 people * Prepare and manage budgets for the events in collaboration with the Finance Department * Develop business relationships with clients, media, vendors and internal staff to meet the client’s objectives and to increase the client’s customer base.

* Responsibilities: * Plan, organise and promote large scale IT events for Oracle, Microsoft, HP and Bitfender (up to 100 participants) * Manage 2 part-time associates and contractors, up to a total of 7 people * Liaise and negotiate with IT clients, press contacts, internal staff and event suppliers.

* Responsibilities: * Coordinate the Public Policies Unit activity * Manage 4 team members, monitor, evaluate the team activity, how the job’s tasks&deadlines are fulfilled and the necessities of professional improvement * Report directly to the Minister on the Strategic Planning of IT&C Public Policies which substantiates the Ministry’s Budget.

* Responsibilities: * Responsible for the quality and consistency of the Communications public policies * Update the Communications public policies in accordance with the European Directives (drafts, reviews and approvals) * Collaborate across Departments (Communications and European Programmes, Legal, Financial, HR, IT).

* Responsibilities: * Understand and contribute to the presales strategy by delivering detailed Customer intelligence for Oracle potential or existing accounts * Deliver creative solutions (Solution Factory creation and maintenance, Newsletter formatting and editing) * Contribute to the RFx process by supporting formatting, corporate answers and content management services * Facilitate new joiners trainings with focus on Customer Intelligence and Creative services (Training Resources Portal ongoing learning programme) * Collaborate with UK Technology and WE Applications LOBs as primary requesters.