Nicole Burgess

I currently own & operate my own photography company in Houston, Texas. I also contract for Sweet Me Photography, which is a nationwide newborn photography company.

I create and edit content for corporate and artist websites and fan reach. I also assist in developing and editing websites and backend Wordpress

At Live Nation, stationed at the Bayou Music Center, my superiors entrust me with the task of creating a functioning VIP Program, separate from our in house premium seats program. I have been given various tasks; I created marketing signs for our VIP lounge, marketing emails and I currently network with young Houston professionals as well as Houston executives and work to nourish those professional relationships daily to build client and sales databases. I created a New Hire/Venue guide for our specific venue, detailing employee expectations as well as general information. On administration days in the office, I build relationships with clients, sell tables, email prospective clients, update the Bayou Music Center VIP social media sites and meet with local business in the area. On the day of show, I oversee the VIP Tables and the VIP podium: making sales, guest service checks, and database building.

Advocating for both customers and employees to ensure customer satisfaction, higher sales and customer loyalty as well as reduced employee turnover

I have held 2 separate jobs at the Walt Disney Company, where my knowledge of business, entertainment, guest service and leadership skills were grown and nourished endlessly. I was fortunate to work as Production Assistant and Editor under Adrian Garcia for Disney Cast TV. During my time in the College Program, I studied Marketing You at the Disney College, where I was privy to Disney’s executives business ethics, goals and experiences. I was able to network and visit the Disney Studios. As a guest relations hostess at the resort, I was offered many opportunities to expand my Disney, guest service and real world knowledge through ceaseless training courses, Harvard business classes, learning Tours and accompanying high profile guests throughout their time at the resort. Our leads (managers) always relied upon our judgment when it came to solving issues related to guests, the parks and operations, leaving me with honed decision making skills, guest recovery techniques and leadership responsibility.

"In this course, world-class surgeons give students a comprehensive understanding of biologics and specific orthobiologic specialty procedures. Experienced medical sales reps teach students how their work benefits hospitals and patients. Students also learn the biological principles related to issues such as bone and cartilage grafting, tendon and ligament repair, and wound care in both clinic and surgical settings. The curriculum is developed using the input of surgeons and industry hiring managers."