Nicole Emma Low
Head of Culture and Team Success @ ReferralCandy
About
🤍 Nicole is passionate about the power of human connections and believes that meaningful relationships are the foundation of both personal and professional success. 🌱 Driven by this belief, she actively seeks to build and nurture community in all areas of her life, whether through her work, her volunteer efforts, or everyday interactions. ✍🏼 You can find her writing portfolio here: https://nicoleemmalow.wordpress.com/
Singapore
Singapore
Information Technology & Services
Project Estimation, Project Management, People Management, Human Resources (HR), Personal Development, Customer Experience, People Development, Employee Wellness, Written Communication, Proofreading, Strategic Planning, Office Administration, Critical Thinking, Problem Solving, Employer Branding, Organizational Effectiveness, Employee Relations, Individualized Instruction, Homework Help, Speech Coaching
Experience

Head of Culture and Team Success
Singapore, Singapore
I consistently work and collaborate with C- level executives to develop People and Culture strategies that foster growth, drive results, increase employee satisfaction and sense of belonging, and increased organizational effectiveness. - In charge of cultural onboarding and offboarding interviews. - Supporting employees and answering questions regarding employee benefits, welfare, and policies on a daily basis. - Aligning departments with the organization’s mission, vision, and values. - Acting as a liaison between employees and other C-level executives. - Planning and carrying out events and team-building initiatives for employees. - Conducts interviews to follow up on cultural initiatives. - Recommending changes to current policies and procedures based on employee feedback or organizational needs.

Improvisational Poet
Singapore
Worked with brands such as BMW, Audemars Piguet and Macallan. Graceful Quills is a customised typewritten poetry service seeking to encapsulate your story in a poem. Each poem is crafted intentionally and sensitively, honouring the story of the unique individual.

Project Manager
Singapore
Freelance Project Manager for an Aspiring Professionals Leadership program under 8nalytics. I led end-to-end planning and execution—from curriculum development and stakeholder alignment to managing timelines, deliverables, and a remote creative team. I also built systems for async collaboration and oversaw brand rollout and launch strategy.

Private Tutor
Singapore, Singapore
I private tutored 'A' levels General Paper and Primary 1 - Secondary 2 English. I designed and tailored individualised lesson activities in the four areas of language learning (speaking, writing, reading, and listening) to meet specific goals, as well as education requirements and standards. I specialise in students with ADHD.

Public Speaking Teacher
Starrific
Singapore
On the weekends, I design and implement lesson plans on public speaking according to the schools methodology.

English Teacher
Singapore, Singapore
I prepared and implemented lesson plans covering required course topics for a class of 6 students every week. I underwent mentorship from my supervisors to identify and adopt successful classroom management strategies such as modelling behaviour and setting behaviour expectations. I was also trained to utilise multimedia strategies and technology to convey information in fresh and interesting ways. During the holidays, I ran the Young Pilots programme, teaching K1-P2 students about the aviation industry.

Research Intern
Louis Counselling & Training Services Pte Ltd
Singapore, Singapore
I aided in copywriting, copyediting and research, succesfully resulting in the publication of my employer's Ph.D. research for the book, "Good Enough Parenting". As a copywriter, I had to understand the author's vision in order to review and edit grammar and style, as well as manage finished works and multiple version edits. As a research assistant, I researched and wrote content for sections titled "Research Reveals", checked the accuracy of information and standardised footnotes and citations. I also organised information into tables for the final design. During the final proofread, I spotted more than 30 errors of inconsistent design and grammar before the research was published.

Store Assistant
Singapore, Singapore
I worked as a Store Assistant for a year and offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction. I aided in the window display by arranging merchandise in an appealing and orderly way to boost sales. I promoted various store offers and signing up for store loyalty programs. I also coordinated online orders.

UberEATS Logistics Coordinator Assistant
Singapore, Singapore
- Managed the training of onboarding clients. - Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and deliveries. - Processed and entered all customer orders into UberEATS platform and provided customer service for all accounts. - Tech support and call centre. - Coordinated, scheduled and arranged company social calendar.

Human Resource Assistant
Singapore, Singapore
- Posted positions through approved recruitment channels. - Delivered friendly assistance with new hires throughout interviewing and hiring process. - Recruited and screened qualified potential employees. - Screened applicant resumes and coordinated both phone and in-person interviews. - Answered and directed 50 outbound and inbound phone calls per day. - Assisted with on-boarding process of 2 new hires in a week. - Write advertisements for job application portals. - Edit potential employee resumes. - Data-mining and data entry.
Education

Philosophy
I went to UTA on a semester exchange where I was the Student Leader for all the NTU exchange students going to UTA as well. I helped to communicate information between NTU, our home university, and my fellow exchange students. I ensured their logistics were settled and organised occasional meetups to check in on their welfare. Sample Courses: Philosophy of Language, Aesthetics (Classical Indian Philosophy), Rhetoric of Fashion.
Nicole Emma Low's Contact Information
Phone
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