Nicole Wong
Regional Category Procurement Manager, Corporate Services @ Grab
About
A highly experienced Procurement Professional with years across both indirect and direct procurement in Technology Startups, E-commerce, Banking, and Manufacturing industries. Proven expertise in sourcing categories such as Corporate Service/ Professional Services, Travel, Marketing, Facilities/ Corporate Real Estate, and Banking Operations.
Malaysia
Federal Territory of Kuala Lumpur
Computer Software
Technology Start-up, Influencer Marketing, Temporary Staffing, Outsourcing, Contingent Workforce, Strategic Sourcing, Professional Services, Supplier Management, Tendering, Supplier Evaluation, Manufacturing, Indirect procurement, Direct procurement, Vendor Management, Total Cost of Ownership, Procurement Transformation, E-Commerce, Preferred Supplier, Catalogue, Stakeholder Engagement
Experience

Regional Category Procurement Manager, Corporate Services
Malaysia
Key Functions covered: To support regional procurement on Corporate Services category including Legal, HR, Financial Services, Insurance as well as Travel for 13 countries (majority in South East Asia). Report to Category Head.

Procurement Manager (Professional Services)
Malaysia
Lazada founded in 2012, is the leading eCommerce platform in Southeast Asia. They are accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. Since 2016, Lazada is the Southeast Asia flagship platform of the Alibaba Group powered by its cutting-edge technology infrastructure. Key Functions covered: To support Malaysia procurement on Professional Services category across 4 business entities. Manage up to 51% of annual PO amount by country within the team of 5 members under Vice President, Procurement. Categories covered: • Manpower outsourcing related to blue collar for warehouse and white collar for office. • Business process outsourcing for customer service, commercial, operations, retail services and IT etc. • Consultancy for tax, insurance, legal, audit, market research etc. • HR services include employee insurance benefit, employer branding, background screening, recruitment etc. • Influencer marketing include social media content creation and Key Opinion Leader (KOL) engagement. Key stakeholders: Logistics, Customer Care, Commercial, IT, Finance, Human Resource, Legal, Compliance, Audit and Social Media (Marketing). Collaborators: Regional procurement based in Singapore and SSC procurement based in Malaysia.

Assistant Procurement Manager
Malaysia
Grab is Southeast Asia's first decacorn, and the biggest technology startup in the region. It is a leading superapp in Southeast Asia, operating across the deliveries, mobility and digital financial services sectors. It became publicly-traded on NASDAQ in 2021 following the largest SPAC merger at the time. Key Functions covered: To support Singapore procurement to manage >20 business entities since joined then internal transferred to Malaysia procurement on February 2021 and report to Country Procurement Manager. 2 FTE (Country Procurement Manager and I) VS > 10 business entities. Categories Covered: All Non-Technology -Marketing (Below The Line and Above The Line) & Professional Service and Technology. Key stakeholders: Marketing, Facilities, Human Resource, IT, Operations and Customer Care. Collaborators: Regional procurement based in Singapore and SSC procurement based in Malaysia. EXPERIENCES GAINED: • In 2020, took initiative to handle high spend tendering project related to car storage for Grab Rental Singapore and contributed saving after negotiation. • In 2021, contributed saving on tendering project of employee insurance benefit and car wrap after negotiation. • Annual Dinner Committee Member (year 2021)

Operational Sourcing -Source to Contract
Malaysia
Genpact is a global professional services firm delivering outcomes that transform business and shape the future. In 2017, HSBC Hong Kong outsourced its procurement services to Genpact MY. Key functions covered: To provide procurement service as BPO personnel to HSBC Hong Kong. Manage procurement activity for >10 business entities and 200 branches. Report to team lead. Execute >100 contracts and 200 PR per year. Purchase amount up to USD170M. Categories Covered: Banking Operations, Corporate Real Estate and also support in Professional Service, Marketing and Technology. Key stakeholders: Banking Operations, Cards, Travel and Corporate Real Estate (CRE). Collaborators: Regional procurement based at Hong Kong, global procurement based in UK and TPRM team based in India. EXPERIENCES GAINED: • Being pioneer batch to involve from project transition till go-live. • Ability to perform in a rigid and restrictive working environment without supervision. • To work together with regional procurement and global procurement on tier one (1) project i.e. cash management which is critical to banking operations. • To work together with regional procurement and CRE on APAC furniture project for office and commercial usage. • Recorded a total of saving at USD1.2mil within 7 months. In 2018, negotiated with supplier from proposed price of yearly increment 3% using base price year 2011 (total 21% increment) to remain the price same as year 2011. • Top performer to achieve cost saving more than USD2M by year 2018 and USD3M by year 2019. • Annual Dinner Committee Member (year 2019) CERTIFICATE OF RECOGNITION: • For Outstanding Performance & Demonstration of Genpact Values dated 16 August 2018 • For Exemplary Performance dated 11 March 2019 • For Exemplary Performance dated 23 September 2019 • For Outstanding Performance to HSBC Account dated 22 October 2019

Purchasing Administrator
Malaysia
Pro-Pac Packaging (PPG) was established in 1987 and over the years has become a leader in the manufacture, import and supply of industrial packaging products. In 2013, set up its Shared Services Centre (SSC) office at Malaysia. Key Functions covered: To provide procurement service from SSC based at KL follow Australian working hour. Accountable for procurement activities within Queensland state. Report to Shared Services Centre Manager. Collaborator: Procurement team based at Australia. RESPONSIBILITIES: • Maintenance and update of inventory data and pricing changes. • Handle drop shipment include arrange pick up order from warehouse to supplier, tracking inventory by monthly basis, continually ordering products and managing stock level by placing daily order after track and analyze reorder report for ready-made and custom-made products to ensure sufficient stock for customer service to manage customer orders. • Manage and follow up shipment from Asia regions and also track payment status with finance team until custom clearance at different port destinations including Australia, UK and US etc. • Confirmation and follow up on outstanding orders. • Translation on shipment order from China for the team. EXPERIENCES GAINED: • Zerolised mistake in daily reorder and shipment ordering without supervision.
Nicole Wong's Contact Information
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