Nicole Pineda

Short term & long term rental management.

Graduated with Honors in Skin; Hands-on training for the following: hydradermabrasion, custom facials, enzyme peels, skin analysis, extractions, waxing, brow/lash tinting & lamination, microdermabrasion, and back treatments.

Purchase vehicles for our BMW, Audi, Porsche & VW stores, Appraise trade-ins, Wholesale aged units, shop kicks, and unwanted trades for 5 dealerships (BMW, Audi, Porsche & 2 VW stores); Pricing & Web Comments, Assure that all vehicles get through the reconditioning process and to the front line within 5 days; Maintain a 60 day turn policy;

Daily Cash Vault Deposits; Send all contracts and necessary documents to accepting banks; Post accounting for funding notifications via journal entries; Payoff flooring for all sold vehicles using MBAdvantage; ACH all Mercedes-Benz Financial deals using MBAdvantage; Maintain new car sales tax spreadsheet on monthly basis; Send payoff checks for trade-ins and lease returns; Prepare RS’s for DMV clerk; Close and post all new car deals.

Input service contracts daily on NissanNet; Maintain product payables accounts including: Gap Insurance, Extended Warranties, Vehicle Theft Guard and Fuel Max; Maintained Due Bill Schedule; Process DMV paperwork for all unwinds; Refund customers down payments for unwind deals; Post Cash Receipts; Provided back up cashier and receptionist services.

Follow up with all service and sales customers to ensure complete satisfaction; Maintain CSI, SSI, and FFV scores; Mail reminders regarding upcoming vehicle maintenance; New car deliveries; Assist service advisors in writing repair orders and answering incoming service phone calls; Provided back up cashier and receptionist services.