Nicole Papin

Office Administrator @ Keller Williams North Shore West

About

Miami University graduate with a B.S. in Real Estate currently working as an Office Administrator at Keller Williams North Shore West in the Greater Chicago area, where I’ve gained hands-on experience mastering real estate operations. This role has sharpened my skills in CRM platforms (including Command, Brivity, LoopNet, and CoStar), data analysis, process coordination, client support, financial insights, and delivering operational efficiency in a fast-paced, deadline-driven environment. I’m a detail-oriented professional who thrives on organization, quick learning, and problem-solving having prepared me well for dynamic roles across industries. I’m excited to explore entry-level opportunities in the Chicago area—whether in business operations, consulting, finance, real estate, project coordination, admin support, or related fields.

Country

United States

City

Greater Chicago Area

Industry

Real Estate

Skill

Customer Relationship Management (CRM), MLS, CoStar, Market Research, Property Management, Interpersonal Skills, Microsoft Excel, Copywriting, Digital Media, Social Media, Customer Service, English, Communication, Leadership, Teamwork, Organization Skills

Experience

Office Administrator

Keller Williams North Shore West

2025-7 - Present · 1 yr 3 mos

Create and publish property listings in the MLS. Compile comprehensive appraisal packets, coordinating property data and market analysis. Organize and promote open house events, managing logistics, signage and client communications. Leverage CRM tools including Command, Brivity, LoopNet, MLS & CoStar.

Active Member

Alpha Phi International Fraternity

2022-2 - 2025-5 · 3 yrs 4 mos

Panhellenic Delegate who led the chapter within Panhellenic during meetings and elections (November 2022- November 2023)

Property Management Intern

Hines

2024-6 - 2024-8 · 3 mos

Chicago, Illinois, United States

Engaged in a preview of all facets of Property Management including an introduction to building operations, engineering, construction management, accounting and leasing. Obtained a general understanding of a career in the Commercial and Residential Real Estate industry through first-hand experience, shadowing and project-based work. Completed a project aimed to address an existing issue within the local Hines portfolio.

Marketing Internship

DM Merchandising

2022-5 - 2022-8 · 4 mos

Elmhurst, Illinois, United States

Partnered with the marketing team during photoshoots to create compelling content for optimal engagement in stylish and eye-catching apparel and self-care brands. Created appealing copy across three separate platforms in alignment with brand’s tone of voice and character. Assisted Head of Marketing with company growth and marketing strategy through social media presentation of shoes and apparel brands through Instagram, TikTok and Facebook; took photoshoots and wrote captions. Provided support to the Accounting Department by organizing and grouping invoices and credit card receipts. Conducted a PowerPoint presentation on marketing/ecommerce; gathered information on posts, statistics, account performance and customer interactions, e.g., how posts are captured and viewed by customers.