Nicole O'Brien

Responsible for coordinating the total nursing care of assigned patients including assessment, planning, implementation and documentation. Responsible for delegating to and supervising the job classes of: students nurse, LPN, nursing assistant, and unit secretary. Assists in the orientation of new staff and clinical supervision of nursing students. Assists in achieving patient quality of care, national patient safety, regulatory agency and budgetary goals.

Responsible for assisting the nurse staff in caring for the patients. Duties include vital signs, intake and output, bathing, hygiene, diet, and ambulation.

Scheduled and attended a variety of water, fire and storm damages. Appraised damages and necessary repairs. Replicated floor plans. Developed project budget for new claims. Reviewed profit and loss on each job for accuracy and profitability. Provided customer service assistance to insurance agents, adjusters, and their insured. Served major insurance companies such as USAA, State Farm, Allstate and Nationwide. Developed and provided training for new employees on estimating procedures and programs. Supervised managers on contractual program requirements for various insurance claims. Managed active job database for past and present projects. Developed emergency response procedures during times of high job volume. Worked with Excel, Word, Outlook, Xactimate, IntegriClaim and PTC estimating programs on a daily basis.

Identified cost savings through data analysis, product use analysis and new contracting opportunities. Ensured accurate pricing data on new products and communicated with vendors regarding negotiations. Attended Value Analysis meetings to present cost savings opportunities, quality of improvement and cost containment efforts. Worked in Excel, PowerPoint, Word, Outlook, PMM programs and managed pricing spreadsheets, database management and development of financial cost models. Promoted to current position in February of 2007. Started as Full-Time Coordinator of Purchasing. Duties included confirming purchase orders, working with vendors regarding product information and order status, directly assisting the Department Buyers, Supervisors and the Director of Materials Management with tasks, scheduling meetings with vendors, as well as, hospital staff and outside corporations. In charge of updating and maintaining Capital Equipment Report, Security Requisition of the Storeroom, Director’s expense account and Patient Charge Reports, coordinated meals and necessary paperwork for monthly Department Meetings.

Duties included scheduling carpet cleanings, and filing paperwork; worked in Word, Excel and QuickBooks on a daily basis. Downloaded, copied and scanned all incoming Water Damage packets and handled all photos of job sites

Duties included receiving, balancing and preparing daily profits for deposit, depositing funds, managing employees time and payroll, maintaining employees paperwork and files for 50 plus employees, training new and current employees, supervising shifts, handling customer service issues, scheduling and attending interviews, opening and closing theater and serving as manager in charge when General Manager is unavailable.