nicole kemp

* Contacted, qualified, and set appointments with new businesses by dealing with numerous people within the company. * Provided current customers with customer service solutions and developed new buying opportunities. * Assisted field consultants in obtaining new business, as well as retaining their current clients. * Mentored new client development associates in conjunction with their initial training. * Trained inside sales members regarding appropriate calling practices. * Assisted in developing over $437K in business to business sales in 2009. * 70% of all appointments set for the outside sales consultants were new business appointments, higher than the average for the team. * Achieved an average of 114% of quota each month. * Helped to educate new businesses on online marketing strategies. * Reached or exceeded quota all months.

* Assist Account Executive in delivering business proposals to prospective clients and service existing clients for both Retail and Major Accounts * Conduct renewal process, including prompt and accurate collation and analysis of relevant information, production of market submissions and renewal reports, produce slips, certificates and policy documentation * Liaise with Account Executive/Director to determine appropriate solutions and provide technical insurance knowledge for clients * Comply with local procedures and regulations within the industry * Effectively communicating between large global clients (largest account with a turnover of £10bn) and the Account Executive/Director and Client Advocate on day to day queries and business.

* Assists with ideas, design and implementation of specific marketing campaigns, marketing materials and events. * Developed a process to capture and circulate market intelligence to aid strategic and tactical planning. * Ensure distribution of bulletins from all Willis business units via sales team and account executives. * Administer and manage prospect database including input of information for sales MI reports which are run weekly and monthly. * Produce in depth research on individual prospect and specialist sectors * Involved in supporting, designing and managing campaigns and seminars in conjunction with the sales team. * Manage Client Survey Reviews for the Client Advocate team, using this information to understand where we can improve as insurers. * Works closely with the UK marketing team to implement regional campaigns for both London and Ipswich offices. * Manage activity of the CRS Contact Manager, while helping to improve her performance for the team.