nicolas hedian

* Introduced children from ages 6-12 years old the concept resolution while keeping a safe environment * Responsible for a group of 8-19 children and introduced them to fun team activities while enforcing rules and regulations * Showed leadership and conflict resolution to campers with other counselors by separating them in different development activities * Kept daily attendance records, wrote progress reports for each individual and distributed certificates after passing the exam

* Managed 122+ accounts and contacted them once a month via telephone or email to follow up the customers and broadening the market of the business * Cooperated with the sales manager on list of more than a 1,000 different materials in order to determine essential strategic approach to sales * Coordinated with the warehouse to arrange shipping based on customers orders ( between 25 kilos and more than 5 tons) * Generated new sales from new leads from trade shows while maintaining old customer relationships * Quoted customers based on market value and previous orders to determine statistical approach for future customers

* Managed and organized the sales environment at the retail store * Provided assistance to customers including but not limited to sales * Delivered direct and personal customer service by assisting them in obtaining merchandise at their preferences * Developed meaningful interaction with the customer while promoting other product sales

Activities and Societies: Rutgers University - Habitat For Humanity - Rutgers Triathlon Team - Capoeira Club