nicola brown

Part of the senior leadership team with overall accountability for scheduling, productivity and performance management of 60 staff and store lead on HR related matters including implementing policies. Financial responsibility for labour budgeting and control.

Responsible for running Newcastle's Grey Street store, reporting to the Store manager based at Newgate Street store. Key responsibilities: Inventory and waste management, maximising productivity and sales, ensuring compliance with Subway policies and Environmental Health regulations, supervision and training of staff andprofit and loss management.

Managed the instore cafe at Sainsburys Monks Cross for 18months delivering results which exceeded KPIs before going on to open a flagship cafe in the Harrogate store. Undertook additional projects supporting the region, attended meetings as a subject matter expert and was responsible for training new managers. Consistently in the top 5 in the company for tracked lines. Delivered a full green scorecard against KPIs for 3 consecutive years.

Team Leader of Monks Cross Clothing Department. Assisted on Produce, Fresh Foods and Customer Service Departments.

Providing HR advice to schools and academies through a telephone and email service. Designated HR Adviser to schools in the south of the county for attendance management casework.

A2 Business Studies, Criminal Law, Psychology, Critical Thinking AS Modern History

Modules including Human Resources, Operations Management, Strategy, Law of Contract, Accounting & Finance and Public Services Management Activities and Societies: Intramural Netball League, Barlby Foot-Tappers Band