Nicky Kvitsinski, Esq.

• Managed a caseload of 30-40 active divorce, child custody, and child support matters independently, developing litigation strategy and directing case progression without standard senior-level oversight. • Represented clients in all court appearances and trials on my own matters, including evidentiary hearings and contested motions, consistently delivering strong outcomes. • Achieved a high success rate in settling cases favorably before trial by proactively negotiating and positioning matters for resolution, minimizing client stress and litigation costs. • Set realistic, strategic expectations for clients from the outset, improving trust, satisfaction, and long-term client relationships. • Trained and supervised legal support staff to meet court deadlines and procedural requirements, ensuring consistent compliance and case readiness. • Maintained a net promoter score (NPS) of 100/100 from clients through effective advocacy, clear communication, and strategic case management. • Reached over 93% in accounts receivable collections to date and consistently exceeded monthly billable hour goals and firm revenue targets. • Accrued $500,000 in annual revenue in 2024 and $300,000 between January and June of 2025. • Earned a 30% raise after the first year based on exceptional performance, client satisfaction, and independent case handling. • Received two firmwide awards in 2024, as voted by my fellow colleagues.

• Drafted and filed complex pleadings, including requests for orders, memorandum of points and authorities, and supporting declarations, while conducting in-depth legal research across a range of family law issues.

• Collaborated with trial attorney on examination strategies during family law court proceedings. • Conducted legal research on high conflict matters to prepare meet and confer letters and memorandum of points and authorities in support of request for orders.

-Increased the rate of positive customer reviews and feedback, based on the quality of service and attention provided. -Created advertisements and promotions to exceed daily sales goals. -Recognized as a strong asset to the company by the owners and management. -Quickly learned the company’s brewing process and flavor profiles to pair customers with their ideal beverage. -Often responsible for working alone and being held to high standards to maintain restaurant efficiency. -Performed side tasks to benefit the restaurant’s overall appearance and customer’s interaction and accessibility. -Duties included cleaning the lines to avoid any potential cross-contamination and/or customer allergens from prior tapped beverages.

-Promoted in four months to Lead Server. -Managed a team of five in the absence of the Restaurant Manager. -Responsible for properly training employees and managing staff payouts accordingly. -Increased the number of returning customers through consistency in upholding the best possible dining experience and by establishing positive customer relations. -Demonstrated familiarity with Japanese menu items to proficiently explain and translate them for customers. -Ability to cater to 20 tables, alone with proficiency and excellence while maintaining customer satisfaction. -Oversaw any complications that would arise and promptly addressed the situation.

-Developed customer relations. -Trained new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols.

-Actively participated in a team-based environment promoting culinary success. -Assisted guests with making menu choices in an informative and helpful fashion while increasing sales via up-selling and cross-selling. -Possessed complete knowledge and timely execution of all food menus and recipes – including ingredients, preparation methods, and presentation. -Implemented all phases of food production and service, including storage, rotation, food preparation, recipe adherence, plate presentation, service, and production time adherence.

- Promoted to Lead Cook and Server after 6 months of employment. -Increased company profit margins by managing COGS through monitoring hourly rates, restaurant sales, and by ordering all produce and inventory. -Worked in various positions to distinguish myself as a team player. -Trained employees to work productively and effectively. -Created innovative menu-featured specials. -Responsible for cash handling and accurately logging, scanning, and storing invoices to management daily.

-Promoted in 6 months to the senior keyholder position. -Trained new team members on safety, efficiency, up-selling, and customer service etiquette in a fast-paced environment.