Nicky McKenna

Nicky McKenna

CEO & Principal Consultant @ WSI Digital Advisors

About

Most “growth plateaus” aren’t a marketing problem.They’re a product discovery problem - now amplified by AI Overviews, “best X” lists, and LLM recommendations changing what gets seen (and what gets clicked).I work with UK eCommerce and B2B brands when non-brand search stalls, paid starts filling the gap, and the site stops winning at category/collection/product page discovery.Here’s the difference in my approach: I’m not coming at this as “more content” or “more spend.” I bring commercial operator discipline to SEO and AI visibility - shaped by both my time in businesses such as The White Company and Monsoon / Accessorize, and as a digital marketer. That background changes the questions I ask:• Where is discovery breaking, and what is it costing in margin and momentum?• What should rank (and convert) first—based on commercial priority, not vanity traffic?• What signals make Google and LLMs trust your pages enough to recommend them?Selected recent engagements include:• +147% increase in eCommerce sales over 1 year• Google Ads ROAS of 17:1• Traffic : Bookings conversions up by 38%I bring commercial discipline to search and AI visibility. Leveraging my experience as a former Chief Commercial Officer at The White Company, with transformation consulting experience at Monsoon/Accessorize.What I focus on (SEO + AI visibility / GEO — Generative Engine Optimization):• Foundations that machines can interpret: technical SEO, schema, internal linking, crawl/index hygiene, entity clarity• Category & product discovery that converts: collection/category architecture, product page optimisation, intent-led content• Authority signals that win “best X” and LLM recommendations: digital PR/citations, on‑site credibility, reference‑worthy content• Paid as protection (not a crutch): Google Ads/Bing/Meta strategy that defends margin while organic visibility recoversBest fit for: founders, MDs and marketing leads at UK eCommerce or B2B brands with a solid product, but non-brand organic and/or Ads efficiency has stalled.Not a fit: pre-revenue brands or teams looking for a generalist marketing assistant “across everything.”Common triggers:• Non-brand website sessions flat or in decline (brand traffic masking the drop)• Category/collection pages not ranking—or ranking but not converting• Rising Costs per Acquisition as paid fills the organic gap• Missing from AI Overviews/ChatGPT/Gemini/Perplexity for “best [category]” promptsNext step : Book your FREE AI Visibility Review - just DM me "AI Visibility Review" with your URL & contact details.

Country

United Kingdom

City

London Area

Industry

Marketing & Advertising

Skill

Digital Strategy, Search Engine Optimization (SEO), Multi-channel Marketing, E-commerce, Websites, Google Ads, Digital Marketing, Project Management, Web Analytics, Merchandising, Multi-channel Retail, Strategic Planning, Retail, Fashion, Supply Chain, Customer Experience, Strategy, Forecasting, Analysis, Apparel

Experience

WSI Digital Advisors

CEO & Principal Consultant

WSI Digital Advisors

LinkedIn
2021-1 - Present · 5 yrs 9 mos

London, England, United Kingdom

WSI Digital Advisors | Helping Businesses Increase Visibility, Attract Customers & Grow Online At WSI Digital Advisors, I help businesses cut through digital noise with strategic, data-driven marketing solutions that drive real growth. From SEO and paid search to content strategy and conversion optimisation, I work closely with SMEs across various industries to enhance their online presence, generate high-quality leads, and improve customer retention. 📊 Key Achievements & Results: ✅ Supply Chain Consultancy – Developed a digital strategy aligned with business goals, leading to a 71% YoY increase in non-paid traffic within 3 months. ✅ Multichannel Retailer – SEO and Shopping Ads resulting in a 74% year on year increase in orders ✅ Manufacturer – SEO and Google Ads resulting in valuable contacts via the site, whereas previously they had none. ✅ Golf Club – Leveraged PPC & email marketing to increase Green Fee revenue by 100%+ in just 2 weeks. I specialise in helping time-strapped business leaders simplify digital marketing, build customer-centric strategies, and achieve measurable results. If you're looking for a tailored approach to SEO, PPC, content, or digital transformation, let's connect!

West London Business Partnership (Trading as Retail-Mentor)

Independent Retail Business Consultant

West London Business Partnership (Trading as Retail-Mentor)

2015-7 - 2021-1 · 5 yrs 7 mos

West London

Independent Consulting for Multi-Channel Retailers - Cross Functional Process Design - Product Information Management for Digital - Website trading - Business Plans - Mentoring - Systems Implementation Support and Guidance - Stock Management toolkit. Clients are multi-channel retailers who want to deliver change whilst protecting their unique personalities. Example pieces of work include : ERP selection & implementation, PIM implementation, Strategy development, Critical Path planning, University Lecturing and Coaching. Example projects : Product Information Management system implementation at Monsoon / Accessorize, ERP selection process management at Monsoon / Accessorize, Range planning validation for Spyscape, development of a 5 year plan for Really Wild Clothing Company.

All Together Collective

Volunteer Advisor during COVID crisis

All Together Collective

LinkedIn
2020-4 - 2020-8 · 5 mos

Member of a Senior Exec volunteer initiative offering coaching for SMEs during the COVID crisis. Specialisms E-commerce, Buying and Merchandising.

David Phillips

Buying & Merchandising Director

David Phillips

LinkedIn
2017-3 - 2019-7 · 2 yrs 5 mos

London, United Kingdom

David Phillips is a B2B Furnishing Services business for the Property industry operating via Direct Sales and Online. Implemented a wide range of Buying and Merchandising tools and processes, using adaptive methodologies to accommodate 7 business units (ranging from bought to order for large scale projects, design to order, stocked and rented furnishings), substantially reducing working capital whilst improving availability. Held responsibility for E-commerce and online Direct Sales website.

The White Company

Chief Commercial Officer

The White Company

LinkedIn
2007-9 - 2015-5 · 7 yrs 9 mos

London, United Kingdom

Responsible for all categories in all channels : Womenswear, Home Textiles, Home Accessories, Fragrance, Furniture & Childrenswear. The business was 50% online (E-commerce) and works on a single view of the customer, one pool of stock basis. My accountabilities included Merchandising, Buying, Quality Assurance and Multi-channel Trading across all of The White Company categories over a period when the company trebled in size. I also had extensive operational, supply chain & multi-channel / cross-functional project experience during my tenure. My team were accountable for product, product information, pricing, procurement and supply chain compliance across Retail, E-commerce and Wholesale channels.

Education

Haberdashers' Girls' School

Haberdashers' Girls' School

LinkedIn

Nicky McKenna's Contact Information

Email

******@***.com

Phone

(**) *** ****

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