Nick Sosa
Security Professional
About
Operations and people leader with 10+ years of experience driving efficiency, team performance, and customer satisfaction in fast-paced environments.
United States
Tustin
Security & Investigations
Real Estate Training, Food Quality Management, Sales Operations, Customer Satisfaction, Inventory Management, Restaurant Operations, Communication, New Product Rollout, Responsible Service of Alcohol, Multi-task & Handle High-volume Workloads, Guest Service, Leadership, Customer Service, Vendor Management, Problem Solving, Disciplinaries, Planning & Scheduling, Training, Decision-Making, Daily Operations Management
Experience
Security Professional
Divine Defense Solutions
Orange County, California, United States
Driver
UPS
Assisted driver with daily delivery routes, ensuring timely and accurate package deliveries. Loaded and unloaded packages efficiently to meet high-volume delivery schedules. Provided courteous customer service while delivering packages to residential and business locations. Ensured proper handling of packages to prevent damage and maintain delivery accuracy. Supported driver with navigation, route organization, and safety compliance.
Server
Orange Hill Restaurant Catering Office
Server
Orange Hill Restaurant
Provided attentive service and promoted menu specials. Maintained proper food handling and alcohol safety procedures.
Sales Representative
bisco industries
Salesperson
bisco industries
Sold electronic components and fasteners to clients requiring certifications and test reports. Ensured timely delivery and maintained strong client relationships. Balanced customer service responsibilities while achieving sales targets.
Assistant General Manager
Boathouse on the Bay
Assistant General Manager
The Boathouse on the Bay
Directed daily restaurant operations and managed a team of 75 employees. Oversaw scheduling, training, performance management, and employee development. Managed inventory and vendor relations, ensuring optimal stock and product availability. Collaborated with marketing to create new menu items and drive customer engagement. Conducted hiring, onboarding, and disciplinary actions in coordination with HR. Led daily staff briefings to focus teams on service excellence and operational priorities.
Assistant General Manager
Buca di Beppo
Server
Buca di Beppo
Delivered exceptional customer service and promoted menu items. Ensured food safety and alcohol compliance.
Bar Back
Juana’s Pagodas
Maintained bar operations, stocked supplies, and upheld a clean, safe environment. Monitored guest alcohol consumption and supported staff as needed.
Education
Fountain Valley High School
GPA 4.0 | Rotary Student of the Month | Principal’s List
Fountain Valley High School
Nick Sosa's Contact Information
Phone
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