Nick Serra, CMC

Territory Account Manager: Drives territory expansion by identifying and developing new and key accounts. Schedules product demonstrations and sales presentations in order to showcase the features, benefits, and values of products and client service infrastructure to end-users and customers. Works closely with district and executive sales management teams, sharing ideas and tactics to expand territory revenue. ● Regularly in the top 3 for territory growth and achieved 107% to plan in 2019. ● Won Rookie of the Year by hustling and exceeding client call metrics. ● #1 in sales growth with one of the largest customers in the United States. ● Acquired a new business line with 93 locations by changing tactics due to COVID-19 limitations.

Account Representative: (2018) Responsible for the sales growth of products through distribution channels. Conducted demonstrations of products both in-store and off-site. Identified, established, and maintained a network of location channels. Learned from leadership to spend as much time in the territory as possible and connect with each account. Demonstrated exceptional product knowledge and skilled at expanding relationships with key accounts. Acquired a second state in my territory with different demographics and had to learn quickly how to adjust my selling style to meet their needs. ● Increased new product sales by 25% during the 6 months spent in this role. ● Completed 5-6 product demonstrations per day and over 450 during my tenure. This activity helped propel new product sales and my promotion to Account Manager quickly. ● Led 7 large-scale customer/product training sessions with 5-60 people in each session.

Outside Sales Rep: (2017) Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory. ● Increased sales by 64% on handhelds/HVLP sprayers over three months in assigned territory. ● Completed over 500 sales calls.

University of Wisconsin; Whitewater, WI January 2015 to June 2017 $300 million in the university budget with over 12,000 students from both U.S. and international locations. Inside Sales Representative: Connected with high profile alumni to increase sales and University profits. Built relationships with the donors to prompt long term University support and regular donations. ● Quickly promoted within the first year to the business alumni team who were responsible for building relationships with wealthier alumni.