Nick Hormuth
Head of Operations @ Dandyhorse San Francisco Bike Tours
About
Leader for project management, sales and marketing, website design, competitor analytics, CRM, customer experience, education, corporate training, and product development. Collaborates with cross-functional remote teams for marketing, web development, SEO, user experience, graphic design, and Adwords projects. Manages guides, mechanics, and interns, developing a culture emphasizing collaboration and positive excellence. 𝐍𝐨𝐭𝐚𝐛𝐥𝐞 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 ✅ Built and lead an event company into a top-ranking performer that’s served over 5K guests from 64 countries across more than 900 events ✅ Developed new product offerings that expanded market territory ✅ Host international journalists for specific high-profile events ✅ Produce distinctive, events for 80+ corporate teams in the technology industry from 20+ countries ✅ Created customer experiences resulting in over 1,500 5-star reviews across Google, Airbnb, Facebook, and Trip Advisor ✅ Led the design of a multimedia website exceeding YOY revenue growth ✅ Expanded and optimized marketing channels resulting in over 50% increase in annual sales ✅ Managed a multinational team of professionals ✅ Curated customer experiences at events for corporate and private groups ✅ Developed an industry-exclusive customized GPS-based app that enhanced the users' experience 𝐂𝐨𝐫𝐞 𝐂𝐨𝐦𝐩𝐞𝐭𝐞𝐧𝐜𝐢𝐞𝐬 • Business Strategy • Events Management • Project Management • Education Services • Corporate Training Training • Curriculum Development • Business Development • Budgeting Planning • Customer Service • Online Sales • Channel Sales • Marketing • Web SEO • Product Design • Product Development • Product Integration • Competitive Analysis • User Experience • People Management • Public Speaking • Logistics • Program Management • Got-To-Market Strategy • Data Analytics 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬 • Adobe Creative Suite - Indesign, Photoshop, and Illustrator • WordPress • Microsoft Office - Excel, Powerpoint, Word, Outlook • Google Suite - Google Calendar, Docs, Sheets, Forms, and Slides • Google Ads • Google Analytics • Mail Chimp • HubSpot • Salesforce • Asana • Jira • Canva • Hootsuite • Shopify • HTML • CSS
United States
San Francisco Bay Area
Retail
Adobe Creative Suite, Event Planning, Product Management, Project Management, Management, Marketing, Public Speaking, Mobile Application Design, Customer Service, Customer Success, Customer Experience, Product Development, Strategic Planning, Problem Solving, Teaching, Sales, Social Media, Editing, Illustrator, Photography
Experience

Head of Operations
San Francisco, California, United States
Built an eBike company in a highly competitive market, driving it to the top-rank position. Created electric cycling experiences for over 6K customers from 64 countries across more than 1K events. Developed new eBike products and integrated app-based technology to drive revenue growth and enhance the customer experience. EXPERIENCE HIGHLIGHTS • Created and drove complex projects from idea to implementation • Developed new eBike product offerings to expand market territory, enhance the customer experience, and increase sales by 40% • Engineered, built, and programmed an industry-exclusive fleet of custom mid-drive electric bicycles, leveraging OEM relationships, customer feedback, and a deep understanding of local laws and regulations. • Developed app-based technology to provide an enhanced and integrated cycling experience • Produced and led distinctive events to 120+ corporate teams in the technology industry from 20+ countries • Created customer experiences resulting in over 1,600 5-star reviews across Google, Airbnb, Facebook, and Trip Advisor • Expanded and optimized marketing channels resulting in over 50% increase in annual sales • Managed a multinational team of professionals • Developed an original multimedia website, collaborating with professionals to enhance conversions and drive YOY sales growth by 50%

Science and Math Teacher
San Francisco
Led a classroom and developed original curriculum with a math and science focus. Led the school's integration of technology in the classroom. Demonstrated excellence in communication, organization, and problem-solving. Experience Highlights • Taught dynamic lessons to students of diverse backgrounds, learning styles, and developmental stages with high levels of engagement. • Developed original, project-based curriculum with a math and science focus, integrating digital and physical learning tools, leveraging established learning principles, standards, and research. • Served on the school’s tech committee, developing best practices, guides, and resources along with leading the procurement, installation, troubleshooting, and support of classroom technology • Organized parent and faculty communications via email, text, and phone and arranged in-person meetings to discuss student progress, celebrate successes, highlight needs, and solicit feedback. • Systematically assessed student progress in math, reading, and writing and created differentiated lessons and learning materials based on student needs. • Co-led the science fairs, research projects, Rube Goldberg projects, and a variety of field trips for groups of up to 80 students, parents, and staff. • Developed and maintained the class website, including an event calendar, photo and video content, resources, and learning materials.

Graphic Design and Production Assistant
San Francisco
• Created and compiled tour books and reports via Adobe InDesign and Photoshop, including designing, printing, laminating, and binding. • Compiled internal and external correspondence including letters, mailings, faxes, and emails. • Maintained office schedule, distributed incoming/outgoing mail, organized events, ordered supplies, and provided general assistance to professionals and staff.
Nick Hormuth's Contact Information
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