nick geatz

Located and notified borrowers of defaulted loans by telephone to provide solutions to solicit payment, set up repayment plans, and use other programs to assist borrowers to get out of default status. ❏ Recorded information about financial status of borrowers and status of collection efforts. ❏ Assisted customer with overdue balances - providing every individual borrower with a solution that is ethical, consultative, and respectful of the situation of the customer. ❏ Resolved disputed balances by arranging for debt repayment (or repayment schedules), based on individual borrowers’ financial situations, or provide and discuss next step actions for both parties.

Provided excellent customer service while separating case grocery items, stocking shelves on the sales floor, assisting customers in finding grocery items, assisting customers with carrying groceries to their car, and learning to assist with other departments as required. ❏ Process cash and credit cards. ❏ Maintain company policies and standards.

Responsible for providing excellent customer service, processing account transactions effectively, helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud, and shared the benefit our customers may receive when meeting with a banker. ❏ Navigate multiple computer systems, applications, and utilize search tools to find information. ❏ Balanced and proved cash daily to maintain accurate transactions processed. Identified payees and verified signatures and endorsements, and remained up-to-date on all security procedures. ❏ Learned the bank’s products and services to retain and enhance customer account relationships.